Business Analyst (Bilingual) - French and English - SaaS – Contract - ASAP start - Toronto/Montreal The Job We’re looking for a Business Analyst to join our team. This role requires a driven and detail-oriented Bilingual Business Analyst. If you combine strong analytical and technical capabilities with excellent communication skills and a deep understanding of business needs, this role offers the opportunity to work on a diverse range of projects within a highly collaborative environment. In This Role, You Will Collaborate with internal teams, clients, and partners to gather and document business requirements for new features, enhancements, and integrations. Translate customer feedback and business needs into functional specifications and user stories. Analyse current workflows to identify gaps and recommend process improvements. Serve as the primary bilingual (English/French) point of contact for clients, ensuring clear communication throughout project delivery. Facilitate workshops, meetings, and interviews to gather insights and validate requirements. Work closely with Product, Engineering, QA, Sales, Marketing, and Customer Success teams to deliver solutions aligned with business objectives. Support solution design, development, and testing to ensure quality and alignment with requirements. Analyse customer and platform data to generate insights and create dashboards and reports. Present data-driven recommendations to stakeholders to support decision‑making. Coordinate testing activities, validate solutions against requirements, and lead User Acceptance Testing (UAT).



Advocate for clients by prioritizing enhancements that improve their overall experience and business value. About You 3+ years’ experience as a Business Analyst, preferably within SaaS, FinTech, or B2B2C environments. Experience working on digital document management systems, client portals, or similar platforms is an asset. Strong understanding of Agile methodologies, including writing user stories and managing product backlogs. Bilingual proficiency in English and French (written and spoken). Excellent analytical and problem‑solving skills, with the ability to translate complex concepts into actionable insights. Proficient in business analysis techniques such as process mapping, wireframing, and requirements gathering. Familiar with tools such as Jira, Confluence, Figma, and data visualization platforms (e.G., Tableau, Power BI). Knowledge of SaaS architectures, APIs, and integration strategies is a plus. Solid interpersonal and communication skills, with the ability to collaborate effectively across cross‑functional teams. The Company One of North America and Europe’s fastest growing technology companies, this collaborative team are gaining a reputation for delivering high quality solutions and being recognized as the industry experts. With a Globally distributed team and endless growth opportunities this is a great time to be joining. You will receive the best training around and be supported in your development. $70-80 CAD / hr. What Should You Do Now If you are an experienced Bilingual Business Analyst, based in Toronto / Montreal and ready to take on this challenge then please submit your CV by clicking apply. If you have any questions, please reach out directly. #J-18808-Ljbffr

📌 Business Analyst - C$70 - C$80 An Hour (Toronto)
🏢 Initi8 Recruitment
📍 Toronto