Shape memorable guest experiences at Alt Hotel Halifax Airport as a Guest Services Representative. Your role combines customer interaction, check-ins, and resolving requests with personalized attention.
Contribute to the welcoming atmosphere at Alt Hotel by serving as a Guest Services Representative. With 18 months of experience in hospitality, you will check in and out guests while creatively addressing their needs. Your solid listening and communication skills are crucial in resolving concerns and collaborating across departments for enhanced guest experience.
Key Responsibilities:
• Efficiently manage guest check-in and check-out processes
• Responsively cater to individual guest requests
• Proactively handle guest concerns with a focus on satisfaction




• Collaborate with colleagues for personalized service delivery
• Ensure organized and smooth operations for guest arrivals and departures
Requirements:
• 18 months in a similar hospitality role
• Excellent oral and written communication skills
• Positive customer service orientation
• Calm demeanor in managing difficult situations
• Strong computer skills; OPERA PMS experience is beneficial
Utilize your exceptional service abilities to create enjoyable stays at Alt Hotel Halifax Airport!
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📌 Alt Hotel Guest Services Representative (Enfield)
🏢 Germain Hotels group
📍 Enfield