Pay Range: $95,000 - $125,000 At The Home Depot Canada, we want you to feel valued and supported.

The pay range you see represents base salary only.

In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid advantages; a 15% discount on Home Depot stock purchases; and merit-based salary increases.

We are committed to recognizing your efforts and supporting your growth with us.

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If youre also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview: Askuityis a Toronto-based retail analytics software company operating as a division within The Home Depot (THD).

Through our supplier analytics program, Askuitysmission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution.

The Salesforce (Agentforce) Marketing Cloud Specialist will lead the execution and optimization of email campaigns in Marketing Cloud for the Supplier Analytics Program.

In this role, you will partner with multiple cross-functional teams to define triggers for journeys and automated communications, manage concurrent projects, and make strategic recommendations based on platform analytics and email performance.

Key Responsibilities: Campaign Execution & Marketing Automation Lead the implementation, management, and continuous optimization of email campaigns, triggered journeys, and automation in Salesforce Marketing Cloud.

Partner with the Salesforce Service Cloud team to ensure customer data is properly connected, managed, and segmented across systems.

Manage daily platform operations, including system configurations, data requests, A/B testing, and troubleshooting.

Strategy, Stakeholder Alignment & Operations Collaborate with Community Enablement to develop segmented marketing content that drives engagement and usage of the Supplier Analytics Program tools.

Serve as the central point of contact for stakeholders by communicating timelines, scope, potential risks, and performance insights.

Establish standardized processes, best practices, and repeatable operational methodologies to scale knowledge across the organization.

Competencies: Customer Focus: Keeps supplier and user experience at the center of campaign design, segmentation, and platform optimization strategies.

Collaborates: Partners effectively across departments (Service Cloud, Community Enablement, Supplier Success, Support) to deliver integrated solutions.

Communicates Effectively: Articulates strategy, insights, timelines, and risks clearly to diverse stakeholders.

Drives Results: Tracks engagement metrics, analyzes performance, and optimizes trigger campaigns to meet strict project deadlines and business goals.

Manages Complexity: Successfully balances data across multiple platforms, troubleshoots platform issues, and navigates intricate business processes.

Skills: Advanced proficiency in Salesforce (Agentorce) Marketing Cloud (Email Studio, Journey Builder,



Automation Studio).

Technical fluency in AMPScript, HTML, SQL, and Microsoft Excel.

Audience segmentation, list management, and data hygiene across cross-platform tools.

Marketing performance analytics, campaign tracking, A/B testing, and data-driven reporting.

Multi-project management and cross-functional team coordination.

Direct Manager/Direct Reports: Senior Manager, Community Enablement Travel Requirements: Limited Travel to corporate headquarters annually, as requested Physical Requirements: Extended Sitting Repetitive Tasks Hybrid Work: On-site Tuesday, Wednesday, and Thursday at our downtown Toronto location (King/Spadina) Working Conditions: Working in an office setting: computer work, camera on virtual meetings Minimum Education: Bachelor''s Degree in Marketing, Business, Analytics, Computer Science, or a related field (or equivalent experience) Minimum Years of Work Experience: 24 years of experience specializing in Salesforce (Agentforce) Marketing Cloud Minimum Leadership Experience: 0 years required (Project leadership experience preferred) Certifications: Salesforce Certified Marketing Cloud Email Specialist (Preferred) Salesforce Certified Marketing Cloud Administrator / Developer (Asset) Other Requirements/Assets: Strong creative and analytical problem-solving skills to apply out-of-the-box strategies to unique implementations. ------------------------------------------------------------------------ Description du poste Base Toronto, Askuity est une entreprise offrant une plateforme logicielle danalyse en commerce de dtail qui exerce ses activits en tant que division de Home

Depot.

Par lentremise du programme danalyse des fournisseurs, sa mission est de permettre aux fournisseurs et aux ngociants de Home

Depot de prendre des dcisions rentables fondes sur des donnes et dassurer lexcution des initiatives en temps rel.

Le spcialiste, Plateforme Agentforce Marketing de Salesforce, dirige la mise en uvre et loptimisation des campagnes par courriel dans Marketing

Cloud pour le programme danalyse des fournisseurs.

Dans le cadre de ses fonctions, il travaille en partenariat avec plusieurs quipes interfonctionnelles afin de dfinir les dclencheurs pour les parcours et les communications automatises, de grer des projets simultans et de formuler des recommandations stratgiques fondes sur lanalyse de la plateforme et le rendement des courriels.

Principales responsabilits Mise en uvre de la campagne et automatisation du marketing Diriger la mise en uvre, la gestion et loptimisation continue des campagnes par courriel, des parcours dclenchs et de lautomatisation dans la plateforme Agentforce Marketing de Salesforce.

Collaborer avec lquipe de Salesforce

Service

Cloud pour sassurer que les donnes des clients sont correctement connectes, gres et segmentes dans les systmes.

Grer lexploitation quotidienne de la plateforme,



y compris les configurations du systme, les demandes de donnes, les testsA/B et le dpannage.

Stratgie, harmonisation des intervenants et exploitation Collaborer avec lquipe de la Mobilisation de la communaut pour laborer du contenu marketing segment qui favorise lengagement et lutilisation des outils du programme danalyse des fournisseurs.

Agir titre de personne-ressource principale pour les intervenants en communiquant les chanciers, la porte, les risques potentiels et les indicateurs de rendement. tablir des processus standardiss, des pratiques exemplaires et des mthodologies oprationnelles reproductibles afin de diffuser les connaissances lchelle de lentreprise.

Comptences Souci de la clientle.

Collaboration.

Communication efficace.

Amlioration des rsultats.

Gestion de la complexit.

Aptitudes Connaissance approfondie de la plateforme Agentforce Marketing de Salesforce (Email

Studio, Journey

Builder et Automation

Studio).

Matrise des langages AMPscript, HTML et SQL, et du logiciel Microsoft

Excel.

Segmentation du public, gestion des listes et hygine des donnes lchelle des outils multiplateformes.

Analyse du rendement du marketing, suivi des campagnes, testsA/B et production de rapports guids par les donnes.

Capacit grer plusieurs projets la fois et coordonner lquipe interfonctionnelle.

Suprieur immdiat ou subordonns Suprieur immdiat: directeur principal, Mobilisation de la communaut.

Exigences relatives aux dplacements Dplacements limits.

Dplacement au sige social chaque anne, sur demande.

Exigences physiques Position assise pendant des priodes prolonges.

Tches rptitives.

Travail hybride Dplacement au bureau de Toronto, lintersection des rues King et Spadina, les mardis, mercredis et jeudis.

Conditions de travail Travail de bureau: ordinateur et camra pour les runions.

Exigences de base Baccalaurat en marketing, en affaires, en analyse, en informatique ou dans un domaine connexe (ou exprience quivalente).

Exprience professionnelle De deux quatreans dexprience avec la plateforme Agentforce Marketing de Salesforce.

Exprience en direction Aucune exprience en direction requise (exprience en direction de projets, de prfrence).

Accrditations Accrditation de spcialiste des courriels de Agentforce Marketing de Salesforce, de prfrence.

Accrditation dadministrateur ou de dveloppeur de Agentforce Marketing de Salesforce, un atout.

Autres exigences Candidats internes: exigences minimales relatives lanciennet (unan) et au code de rendement (M+, rpond aux attentes et incarne constamment).

Excellentes aptitudes pour la rsolution de problmes, de manire crative et analytique, afin dappliquer des stratgies originales des mises en uvre uniques.

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position.

This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role.

Our process is designed to ensure human oversight is maintained throughout the selection process.

📌 Marketing Cloud (Agentforce Marketing) Specialist, Askuity division (Toronto)
🏢 The Home Depot Canada
📍 Toronto