Dure de l''emploi: Permanent Langue de travail: Anglais Heures de travail: 37.5 hours per week Education: Exprience: Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Provide customer service Manage incidents Usability testing Supervision No supervision responsibility Computer and technology knowledge Project management software HTML editing software Software development Mac OS Java

Script SQL Spreadsheet PHP Word





Press HTML Software quality assurance Type of experience Call centre Area of work experience Quality assurance or control Area of specialization E-commerce Security and safety Basic security clearance Transportation/travel information Own transportation Willing to travel Work conditions and physical capabilities Fast-paced environment Work under pressure Repetitive tasks Manual dexterity Attention to detail Sitting Own tools/equipment Internet access Cellular phone Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player Ability to multitask Time management Honesty Screening questions Do you have experience working in this field? Do you have the equipment you need to work from home (like internet and a workspace)? Do you have the required certifications listed in the job posting? Employment terms options Flexible hours Experience 3 years to less than 5 years Employment terms options Day Workplace information Hybrid Health benefits Dental plan Health care plan Paramedical services coverage Financial benefits Group insurance perks Life insurance Stocks/shares Long term benefits Maternity and parental benefits Other benefits Free parking available On-site amenities On-site recreation and activities Paid time off (volunteering or personal days) Team building opportunities Wellness program

📌 user support technician (Nelson)
🏢 Retreat Guru
📍 Nelson