TalentWorld is recruiting a Director of Sales and Operations (DTC) for one of its valued partners, a well-established consumer technology organization recognized for its innovation in security and connected device solutions. In this senior leadership role, you will lead revenue growth across Direct-to-Consumer and retail channels while overseeing sales, merchandising, marketing collaboration, customer service, and operational execution. This role plays a key part in shaping commercial strategy, optimizing performance, and delivering an exceptional end-to-end customer experience.What’s In It For YouA competitive compensation package $150k - $170k + Bonus and comprehensive benefits are offered, with compensation determined by experience and leadership scope. This role offers strong visibility, influence, and long-term growth potential.Additional Highlights IncludeOwnership of multi-channel sales and operations strategyExecutive-level impact on revenue growth and operational performanceOpportunity to lead and scale cross-functional teamsExposure to quick-growing eCommerce and consumer technology marketsA dynamic, data-driven environment focused on innovationDirector of Sales and Operations ResponsibilitiesDevelop and execute short- and long-term strategies across DTC and retail channels to drive sustainable growthLead sales forecasting, target setting, KPIs, and performance management across sales and operations teamsOversee merchandising, pricing, and promotional strategies in partnership with Marketing and Product teamsEnsure operational readiness across eCommerce platforms, fulfillment, customer service, and sales supportAnalyze market trends, customer insights,



and competitive data to inform go-to-market initiativesDrive cross-functional initiatives focused on revenue growth, efficiency, and customer experiencePartner with Supply Chain on inventory planning, forecasting, and sell-through optimizationBuild, mentor, and lead high-performing teams while fostering a collaborative, results-driven cultureManage key external partners, agencies, and service providersDirector Of Sales And Operations QualificationsPost-secondary degree in Business, Marketing, or a related field; MBA considered anasset10+ years of progressive leadership experience in sales, operations, or commercial rolesProven success driving multi-million-dollar revenue growth across DTC, eCommerce, and/or retail channelsExperience leading cross-functional teams and complex, multi-channel operationsStrong understanding of pricing, promotions, merchandising, and performance marketingSolid operational knowledge including inventory management, order management, and P&L; oversightAnalytical, data-driven leader with strong communication and influencing skillsExperience with CRM, ERP, and eCommerce platforms (e.G., Shopify, Salesforce, SAP) considered an assetThis posting is for a position that is currently vacant within one of our client organizations.Accommodation is available upon request to support your participation during all stages of the recruitment process.TalentWorld is a Canadian leader in staffing, offering diverse opportunities for professional growth, adaptable work environments, and career advancement. Embracing diversity, all are welcome to apply.Please note that AI tools may be used to support the screening, assessment, or selection of applicants for this position.#J-18808-Ljbffr

📌 Director Of Sales & Operations - $150,000 - $170,000 A Year (Toronto)
🏢 TalentWorld
📍 Toronto