We are seeking a strategic and hands-on Revenue Operations Manager to build and scale our revenue engine by aligning Sales, Marketing, and Customer Success through system-driven processes and operational excellence. This role will own revenue forecasting, CRM systems, workflow automation, and end-to-end revenue operations to improve efficiency, visibility, and scalability across the customer lifecycle. The ideal candidate is highly analytical, process-oriented, and experienced in building operational infrastructure within high-growth or scaling organizations. This individual will work cross-functionally to identify operational gaps, streamline workflows, and implement practical solutions that drive revenue growth and organizational alignment.Key ResponsibilitiesgyOwn and deliver accurate revenue forecasts, including pipeline coverage, conversion assumptions, and scenario planningPartner with Sales leadership to improve forecast accountability and pipeline performanceAnalyze revenue and performance trends to support segmentation, targeting, and strategic planningSupport upsell, renewal, and expansion initiatives in partnership with Sales and Customer Success teaCRM & Revenue Systems ManagemententOwn and manage CRM platforms (e.G., HubSpot), including workflows, automation, integrations, and system configurationDesign and implement system-driven workflows across the full revenue lifecycle, from lead generation through onboarding and expansionBuild automation and triggers to support handoffs, follow-ups, billing, and expansion opportunitiesEnsure CRM data integrity and maintain visibility into pipeline activity, customer health, and revenue performaRevenue Operations & Process OptimizationtionDevelop and implement scalable,



standardized processes across the customer lifecycleDefine and improve ownership structures and handoff processes between Sales and Customer SuccessServe as a central operational partner to drive alignment across revenue-generating teamsEliminate manual processes through automation and workflow optimization initiativesIdentify operational inefficiencies and implement scalable, data-driven solutEducation & CertificationsationsBachelor’s degree in Business, Commerce, Economics, Data Analytics, or a relatedfieldCRM or Revenue Operations certifications (e.G., Salesforce Administrator, HubSpot Certifications) are considered anassetAdditional training in business intelligence, process improvement, Lean, or Six Sigma is considered anassetExperience with data visualization and reporting tools such as Power BI or Tableau is considered anExperienceerience10+ years of experience in Revenue Operations, Sales Operations, or Business Analytics within high-growth or scaling organizationsProven experience designing and implementing revenue processes across the full customer lifecycleStrong hands-on experience configuring and managing CRM systems, including automation, workflows, integrations, and data structuresDemonstrated success owning revenue forecasting, pipeline analysis, conversion modeling, and scenario planningExperience building automated, system-driven workflows to improve operational efficiency and scalabilityStrong analytical and reporting capabilities with experience developing dashboards and actionable business insightsProven ability to identify operational gaps and implement practical solutions that drive measurable improvementsExperience collaborating cross-functionally with Sales and Customer Success teamsStrong communication and stakeholder management skills with the ability to drive alignment and resolve amambiguityComfortable operating in quick-paced, evolving environments with a high level of ownership and

📌 Revenue Operations Manager (Calgary)
🏢 Krux Analytics
📍 Calgary