Join Calgary North Animal Hospital as a full-time Veterinary Receptionist, Client Care. We're seeking a motivated individual to create a welcoming workplace for our pet parents and patients.
This position is a contract role that includes evenings, weekends, and overnights. You will support our veterinary team by managing client communications, booking appointments, and assisting with invoicing and payments. Ideal candidates will possess excellent customer service skills and a passion for helping animals, making this a crucial role in our hospital.
Key Responsibilities:
- Create a warm reception environment for clients and pets
- Answer multiline phones and manage appointment scheduling
- Handle email correspondence with clients and veterinarians
- Admit and discharge pet patients efficiently
- Process payments and billing with accuracy
Requirements:
- Strong customer service skills and aptitude for empathy
- Experience in hospitality or front desk roles is an asset
- Willingness to learn about veterinary services
- Ability to maintain cleanliness in reception areas
- Appreciation for animals, no experience necessary
Provide exceptional client care and become an integral part of our community at VCA Canada.