The Position: 1 year contract – Mississauga, ONThe Project Manager is accountable for the end-to-end strategy, planning, execution, monitoring, and change management of Patient Support Programs (PSPs) between our partners, ensuring business continuity and an uninterrupted, high-quality patient experience.In this role, the Project Manager will be a key partner to cross‑functional teams, responsible for translating therapeutic area/brand strategies into a comprehensive change management strategy that prioritizes patient continuity and operational excellence. This accountability spans the full transition lifecycle, from transition design and vendor onboarding to execution, stabilization, and optimization. The Program Manager will proactively manage risks, timelines, and dependencies while ensuring seamless coordination between outgoing and incoming vendors.Program & Transition ManagementLead end-to-end planning and execution of the Patient Support Program transition between vendorDevelop and manage detailed transition roadmaps, timelines, milestones, and deliverablesIdentify risks, dependencies, and mitigation strategies to ensure uninterrupted patient servicesCoordinate with internal teams (commercial, medical, compliance, finance, legal) and external vendorsMonitor program performance, track KPIs, and ensure adherence to scope, budget, and timelinesChange Management & Stakeholder EngagementDesign and implement a structured change management approach to support the transitionEngage and align key stakeholders, including leadership, vendors,



and cross‑functional teamsDevelop communication strategies to ensure transparency and clarity throughout the transitionPatient Centric Design & Continuous ImprovementApply design thinking principles to optimize patient experience during and after the transitionEnsure continuity of care by minimizing disruption to patient services and support programsWho you areBachelor’s degree in Business Administration, Healthcare, Life Sciences, or related field; Master’s degree is an asset5+ years of relevant program management, large-scale transition, or related experience and 7+ years in healthcare, pharmaceutical, or patient services environmentsStrong program management and change management capabilities, with experience leading complex transitionsExperience managing vendor transitions, outsourcing, or operational transformations preferredPSP or patient services is an assetStrong stakeholder management skills, including influencing, negotiation, and navigating complex environmentsAbility to translate strategy into execution with robust business and operational acumenAbility to work cross‑functionally and align internal teams and external partners (including vendors)Experience with digital tools, automation, or AI‑enabled solutions is an assetBilingual (English/French) is an assetRelocation assistance is not available for this job posting.The expected salary range for this position based on the primary location of Mississauga is $136,936.00 to $179,728.50. Actual pay will be determined based on experience, qualifications, and other job‑related factors as determined by the company.Roche is an Equal Chance Employer.#J-18808-Ljbffr

📌 Project Manager (Contract) (Mississauga) - C$136,936 - C$179,728.5 A Year
🏢 Roche
📍 Winnipeg