Job Title: Trade Operations AnalystLocation: Toronto, ON (Hybrid)Duration: 6 months contract (with possibility of extension/conversion)Key ResponsibilitiesCustomerExecute transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)Refer or elevate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintainedSupport partners with incoming transactions, validating information as needed to perform adjustments within authority levelsInteract with partners by responding to requests in an effective and timely mannerShareholderPrioritize and manage own workload to meet Service Level Agreement (SLA)



requirements for service and productivityUnderstand internal and industry regulations and trends, remain informed of emerging issues and apply appropriate due diligence in adherence with operating policies/proceduresConsistently exercise discretion in managing correspondence, information and all matters of confidentiality; elevate issues where appropriateSupport the timely and accurate completion of business processesActively review internal processes/activities and provide ideas for process improvementInvestigate and elevate non-standard or high-risk activities as appropriateAdhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.G. Anti-Money Laundering, Business Continuity Management)Be knowledgeable of and comply with

📌 Trade Operations Analyst (Toronto)
🏢 Dexian
📍 Toronto