Join InnVest Hotels as a Guest Service Agent, where you'll create a welcoming atmosphere and cater to guest needs. Manage room registrations, track room status, and exceed guest expectations in every interaction.
As a Guest Service Agent at InnVest Hotels, your role is vital in ensuring each guest feels valued and comfortable during their stay. You will handle everything from registering guests and managing special requests to coordinating with housekeeping and maintenance. Proficiency in computerized systems and excellent communication skills are crucial for success in this position.
Key Responsibilities:
• Create a welcoming setting for guests
• Register guests and handle special requests
• Coordinate with housekeeping for room status updates
• Manage check-outs and process guest charges
• Maintain a tidy and organized lobby space
Requirements:
• High school diploma or equivalent
• Strong organizational and communication skills
• Flexibility for day, evening, and night shifts
• Knowledge of guest service best practices
• Ability to use computerized booking systems
Deliver exceptional service and hospitality experiences as a Guest Service Agent at InnVest Hotels.
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📌 Guest Service Agent at InnVest Hotels (Greater Sudbury)
🏢 Comfort Inn Sudbury East
📍 Greater Sudbury