Amica Mature Lifestyles Inc. in Downtown Toronto is seeking an IT Service Management Lead/Analyst to administer, manage and support Amica's ServiceNow platform and lead the ITSM operational governance.
The successful candidate will report to the Senior Manager, IT Service Delivery and focus on process improvement, customer satisfaction, and effective IT service delivery in a hybrid work workplace.
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📌 ServiceNow ITSM Lead | Change & CSAT Champion (Hybrid) (Toronto)
🏢 Amica Mature Lifestyles
📍 Toronto
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