At VIP Vape, we set the standard for customer experience. Our philosophy is simple: match the products we sell with the specific needs of each customer; offer our products in a clean, contemporary space that invites return visits; and make a positive impact on the communities in which we live and work.
We bring our ideology to life through our people, and we are currently looking for Part-Time Sales Associates.
VIP Sales Associates are an amazing mix of product specialists, customer service superstars and brand ambassadors. They are creative and service driven individuals, who have a passion for the vape and vape culture and provide a unique shopping experience for any type of customers. As the first point of contact for our guest, our they will set the tone in delivering a world class guest experience through engagement, industry expertise and authentic relationship building by efficiently directing customer to their desired product, experience and price point.
- Greet customers throughout the day in a friendly and welcoming manner
- Check government issued ID of customers upon entry to the store.
- Engage with customers to understand their needs and educate them on responsible vape use
- Provide accurate and knowledgeable product information based on formal and informal ongoing learning.
- Convert customer needs into sales, meeting and exceeding individual and company sales targets
- Create an engaging and welcoming environment within the store and cultivate meaningful relationships through trust and rapport with our guests to drive return business.
- Continually promote our brand and be a positive representative of the vape industry.
- Support the upkeep and cleanliness of our space in a way that propels our brand and standard
- Effectively utilize a vape compliant POS system and cash register
- Comply and maintain all required training and certifications required by Provincial and Federal law
Qualifications and Requirements :
- Able to lift and carry 20 lbs.
- Sound knowledge of various vaping products.
- Successfully provide a criminal background check.
- Knowledge of Provincial and Federal laws and regulations pertaining to retail Vape
- Must be 19 years of age or older
- Able to do audits on a timely manner and if there are some discrepancies appropriate person should be reported.
- Organize and clean the storage room.
- Other duties as assigned.
- Able to work evenings, holidays and weekends. Weekdays and mornings as needed.
- Needs to have a car.
Attributes of the Candidate:
- Excellent interpersonal skills
- Passionate about the “customer experience”
- Achievement-oriented and hard working
- Organized, flexible, and empathetic
- Strong time management and prioritization skills
- Ability to multi-task in a fast-paced, high-volume workplace
- Strong communicator who can present ideas clearly
- Innovative problem solving and decision-making skills.
This is an evolving position as such, the responsibilities and the job title may shift to reflect a change in requirements.