Position: Receptionist - On Call Reporting Structure: Director, Finance & Admin Contract type: Variable Hours Per Week Start Date: ASAP

Location: Peel Region

Rate: $24.72 Per Hour

Position Type: This is a unionized position

How to apply: Please email your resume to [email protected]

MNS is a non-profit charitable organization which has provided settlement and community support services since 1975. For more information about MNS, please visit our website at www.mnsinfo.org

Position Summary:

The On-Call Receptionist provides front-desk support as needed to ensure smooth daily operations. This role serves as the first point of contact for visitors, clients, and callers, delivering excellent customer service while performing general administrative duties. The on-call receptionist fills in during staff absences, peak business periods, or special events, and must be adaptable, reliable, and able to adapt quickly to different work environments. Key responsibilities include answering phones, greeting guests, managing appointments or visitor logs, and assisting with office tasks such as filing, data entry, and correspondence.

Primary Duties:

- To be the welcoming face of our agency
- Greet visitors and clients coming into the office and direct them to the appropriate contacts or services
- Answer telephone calls and refer appropriately, also provide information as required
- Management of an 8-line, 24 extension telephone system




- Maintain staff schedules and ensure proper staff sign-in/sign-out procedures are followed
- Maintain phone and office lists
- Be aware of safety issues of staff and clients
- Maintain logbook for courier and other pick-up envelopes
- Book rooms for programs
- Other clerical duties as assigned

Skills and Qualifications:

- Minimum of 3-5 years administrative/reception/accounting experience preferred
- Intermediate knowledge of MS Office products (Word, Excel, PowerPoint, Outlook)
- Excellent communication skills, both verbal and written
- Good organizational skills and adaptable to change
- Sensitive to multicultural client needs/issues
- Willingness to work as a team member
- Professionalism, customer focused, and ability to multi-task
- Fluency in French is an asset

Upon hire, candidates must provide a Vulnerable Sector Police check obtained within the last 6 months. Please submit a resume and cover letter to the Hiring Committee at [email protected], before end of business, September 8, 2026. We thank all applicants, however, only candidates selected for interviews will be contacted.

We are committed to providing accommodation throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs. “We thank all applicants for their interest in MNS. However, only candidates selected for an interview will be contacted. No telephone calls please."

Job Type: Casual

Pay: $24.72 per hour

Work Location: In person

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