Reporting to the SOCC Duty Managers, the Network Operations Coordinator will monitor the Daily and near-term (7 days) future operations to maintain and coordinate commercial operational control of the aircraft and crews assigned to the Sioux Lookout and Thunder Bay Bases.
This position will work in collaboration with all company departments to provide safe, efficient, and profitable operations.
Duties and Responsibilities
- Monitor assigned Wasaya activities.
- Plan and coordinate operations to minimize the impact customers in a negative way.
- Ensure accurate flight forecasting day of flight.
- Monitor flight activity and resource availability to provide proactive recovery planning and response to irregular operations.
- Recommend decisions on cancellations, delays, aircraft swaps, or other operational decisions based on operational requirement.
- Coordinate with Maintenance Control on aircraft availability and crew scheduler on crew recovery options.
- Primary contact during irregular operations
- Foster a healthy working environment and promote a positive climate within the workplace.
- Perform and uphold Wasaya’s Customer Care Commitments to both internal and external customers.
- Any other related duties as assigned
Minimum Skills and Qualifications
- High school diploma or equivalent. Post Secondary preferred.
- Three or more (3+) years of previous airline operations experience or an equivalent combination of related post-secondary education and experience.
- Minimum one (1) year experience with Aviation Reservations Software Systems.
- Excellent computer skills, MS-Office preferable, proficient in use of internet and email
- Able to work in a team setting, as well as unsupervised.
- Able to effectively communicate both verbally and in writing.
- Strong attention to detail
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- The ability to communicate in Oji-Cree or Ojibway is an asset.
- Previous airline experience is an asset.
- Experience with and/or knowledge of First Nations Organizations is an asset.
Working Conditions
- Shift work is required.
- Occasional travel is required.
- Weekend and evening work may be required.
Physical Requirements
- Ability to lift or move up to 20lbs.
- Manual dexterity is required to use desktop computers and peripherals.
Wasaya Airways LP thanks all applicants for their interest but only those selected for an interview will be contacted.
Upon request, accommodations are available throughout the selection process.
Wasaya gives preference to Indigenous peoples
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care