Position: Service Advisor
Shift: Night Shift - Monday to Friday - 4:30pm-2am
Wage: $28.43 per hour + $4.00 night shift premium
Vision Truck Group is looking for a dedicated and customer-focused Service Advisor to join our team at our Etobicoke location.
As a Service Advisor, you will be the primary point of contact for customers bringing their trucks in for service. You will help identify their needs, prepare accurate repair orders, coordinate with the shop, and ensure that each repair is completed efficiently and to the customer's satisfaction.
What You'll Do:
- Greet customers and create a welcoming service experience
- Open and manage repair orders accurately
- Provide repair estimates and obtain customer authorization for service
- Keep customers informed throughout the repair process
- Review completed work orders for accuracy before invoicing
- Handle warranty documentation and claims as required
What you bring:
- Previous experience as a Service Advisor, preferably in heavy truck or automotive service
- Strong communicator with exceptional multi-tasking and organizational skills
- Proficient with computers and capable of learning dealership software systems
- Knowledge of truck components and repair processes is an asset
- Customer service oriented with the ability to manage multiple priorities
What We Offer:
- Competitive wages
- Paid vacation
- Ongoing training and development
- Career advancement opportunities throughout our franchise network
- Comprehensive benefits package including health, dental and Company Pension Plan
- Supportive and qualified team environment
Apply Now
At Vision Truck Group, you’ll be part of a team that values professionalism, teamwork, and getting the job done right the first time. If you take pride in delivering excellent customer service and want to represent one of the most respected names in trucking, we’d like to hear from you!
Job Types: Full-time, Permanent
Pay: From $32.43 per hour
Work Location: In person
📌 Service Advisor (Canada)
🏢 Vision Truck Group
📍 Canada
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