COSCO SHIPPING Lines (Canada) Inc. is a leading global ocean carrier with a rich history in the Canadian market. The company is launching a brand-current operations centre, COSCO SHIPPING NAOC – North America Operation Center, in Toronto, and we are seeking Coordinators, in Sales Support Group Department, to join our ocean container logistics division.
This is a full-time position based on 37.5 hours per week reporting to the Manager of Sales Support Group Department of NAOC.
Key Responsibilities
- Manage and respond to e-business registration inquiries.
- Provide training and support to internal and external users on e-business platforms.
- Troubleshoot and resolve system-related issues in collaboration with Business Process Support (BPS) to improve the overall user experience.
- Process chassis applications and maintain related system data, ensuring accurate setup and ongoing maintenance of backend tables and records.
- Review and audit customer records to identify and eliminate duplicate accounts, ensuring data integrity and accuracy across systems.
- Create and maintain Customer Profile Files (CPF) in accordance with business requests and established data governance standards.
- Collaborate with Sales teams, and other stakeholders to conduct online research to obtain and validate customer information and other business details and verify with customers directly to update account information.
Skills/Requirement
- Post Secondary Education in Business Administration, Supply Chain Management, Logistics or related fields
- 1-3 years of experience in Sales
- Excellent verbal and written communication skills, with the ability to interact professionally with customers and internal stakeholders.
- Bilingual proficiency is considered a strong asset.
- Highly proactive, self-motivated, and confident, with a positive and solution-oriented attitude.
- Strong organizational and time management skills with exceptional attention to detail.
- Ability to prioritize competing tasks and manage multiple assignments in a fast-paced environment and work effectively under pressure
- Demonstrated ability to handle confidential and sensitive information with discretion and integrity.
- Flexibility to work varying start and end times, including statutory holidays, as required to meet operational and business needs.
How to Apply
Interested candidates are invited to submit their resume and cover letter for consideration.
COSCO Shipping is committed to fostering an inclusive, diverse, and accessible workplace. We welcome applications from all qualified candidates, including persons with disabilities. Accommodation is available upon request throughout the recruitment and selection process.
We thank all applicants for their interest. Only candidates selected for further consideration will be contacted.
Pay: From $46,000.00 per year
Benefits:
- Dental care
- Extended health care
- RRSP match
- Vision care
Application question(s):
- Are you legally authorized to work in Canada?
- What is your salary expectation?