Title: Post Office Lead

Department: Lil’wat Gas Station

Status: Casual

Pay Grid: Professional

Reporting to: Store Operations Manager

Summary of Duties:

Under the direction of the Lil’wat Gas Station Store Operations Manager, the Post Office Lead will ensure the mail delivery is sorted and delivered on a timely basis, while abiding to Canada Post regulations and providing excellent customer service.

Key Deliverables and Expectations:

- Abide by all Lil’wat Retail Operations Policies & Canada Post Regulations.
- Sorting of mail (regular, parcels, etc.) in a timely manner.
- Calculating and affixing the correct postage on letter, parcels and registered mail, and receiving payment from customers.
- Obtaining signatures from recipients for registered or special delivery mail.
- Ensuring mailbox renewal notices are being completed and boxes are being closed with no compliance.
- Ensuring that mailbox rentals are paid on a timely matter.
- Daily cash balancing.
- Assisting with monthly inventory.
- Assisting with monthly audits.
- Daily postage and retail items sales tracking.
- Money order processing and tracking.
- Daily/weekly bank deposits.
- Security and coordination of Canada Post outlet and its customers.




- Disposal of Canada Post waste and recycling.
- Ensuring the cleanliness of the entire post office area.
- Answering and redirecting telephone calls.
- Providing customer service.
- Perform other related duties as requested.

Experience and Attributes:

- Experience in a similar environment is beneficial.

- Basic knowledge of mathematics.
- Outstanding written and verbal communication skills in the English language.
- Ability to work independently and as an integral member of various teams.
- Strong organizational skills, meticulous attention to detail and time management skills.
- Motivated self-starter and with strong interpersonal skills.
- Ability to meet deadlines, prioritize assignments, manage multiple tasks simultaneously and maintain confidentiality.
- Highly skilled in all aspects of business, presentation and interaction with all stakeholders, clients, and Members.
- Physically able to lift 50lbs.
- Able to spend several hours in an active job: e.g., standing and walking on concrete, lifting and handling boxes, reaching upper shelves and exposure to the elements at loading bay is expected.

📌 Post Office Lead (Canada)
🏢 Lilwat Business Group
📍 Canada