Finance Operations Associate

Finance Department Full-Time, Permanent In-Office

Office: 610 to 612 Simpson Street, Thunder Bay, Ontario

This posting is for an existing vacancy.

Posted September 2nd, 2026. Applications are reviewed on a rolling basis.

About Ingaged

Ingaged Creative Productions Inc. is an Indigenous-owned event services and creative production company based in Thunder Bay, Ontario, with offices at 610 Simpson Street and on Fort William First Nation. We produce a wide range of events across multiple sectors, including corporate events, tradeshows, multi-day regional conferences, and large-scale Indigenous community gatherings and cultural events. Indigenous community work forms a significant portion of our portfolio.

Ingaged is an established company actively investing in the next stage of organizational growth, including formalizing compensation frameworks, performance pathways, and the governance structures that support a maturing team. We are looking for thoughtful, capable people who want to help build what comes next.

About the Role

The Finance Operations Associate builds and maintains the financial picture of our projects and events, tracks inventory and work in progress, and prepares the settlements owed under our venue and partner agreements. Where our Bookkeeper is accountable for the accounting record being right, this role is accountable for what the numbers in it mean for a file or an agreement.

Analysis is the defining feature of this role. A budget gets built from quotes, contracts and scope changes rather than copied forward. A variance gets explained to the manager who caused it, in words they can act on, while there is still time to do something. A settlement gets calculated from the terms of an agreement and the evidence behind it, and it has to hold up if anyone checks.

The role carries a standing authority that matters day to day. You can require receipts, supporting documentation, time records and account coding from anyone in the company, and you can hold a transaction until it is complete. You will not need permission to do your job.

The work sits inside a finance function that is still being built, in a company that is growing quickly. Systems, templates and written procedures are in progress rather than finished, and priorities move through the year. We would rather say that now than surprise you in month two. You will work closely with our Director of Finance, who works remotely, through a set weekly rhythm and clear approval paths.

Our work supports events with and for Indigenous communities, Survivors, and the wider range of partners and clients we serve. Much of the money that moves through this role belongs to someone else. We are looking for someone who treats that as the reason the work has to be right.

What You'll Do

The first three areas below are the core of this role. The last is support work provided to our Director of Finance.

- Project and Event Budgets: Build working budgets for assigned projects and events from approved quotes, contracts, and scope changes. Maintain the forecast of remaining costs and update it as scope changes. Identify material variances, explain the cause in writing, and report the position to the responsible department manager. Prepare financial closeout packages and departmental profitability reporting. Maintain claim expense and recovery schedules, and reconcile insurance and other recoveries to the expenses they offset. Flag accounts or coding that create reporting problems.
- Venue, Partner and Commission Settlements: Prepare settlement statements under venue and partner agreements, applying the contracted rates, inclusions, and exclusions. Calculate commissions, facilitation and referral amounts, and allocate split commissions across the correct parties. Track performance against any minimum, guarantee or threshold an agreement carries, and report the position on the agreed cycle.
- Inventory, Work in Progress and Capital Support: Maintain inventory and work in progress listings from the quantities the operational teams provide, and prepare valuations from approved costing information for review. Coordinate the operational detail and documentation behind asset additions, disposals and leases, and hand it to our Bookkeeper to record. Support the reconciliation of those records to the general ledger. The fixed asset register itself is maintained by our Bookkeeper.
- Year-End and External Accountant Support: Prepare project, event, capital and inventory schedules for the fiscal year-end. Prepare continuity schedules for prepaid expenses,



deposits and capital assets. Compile supporting documentation for our external accountants in the structure they request.

What We're Looking For

Required

- Analytical Judgment: The ability to look at a set of numbers and see what they mean rather than only what they say. Knowing what to decide, what to raise, and what to hold until it is approved.
- Budget Construction: The ability to build a working budget from quotes, contracts and scope changes, and to keep it current as a file moves.
- Plain Explanation: The ability to explain a variance in writing, in terms a department manager who is not an accountant can act on.
- Contract Literacy: The ability to read a commercial agreement and apply its rates, inclusions and exclusions accurately to a settlement that someone will check.
- Advanced Spreadsheet Skills: Continuity schedules, reconciliation layouts, and working papers a reviewer can follow without asking you what you did.
- Comfort in a Changing Environment: Ingaged is growing and its finance systems are still being built. This role suits someone who can hold a standard steady while the work around them changes.
- Working Competence With Accounting Software: Ingaged uses QuickBooks Online, and we provide training on our own systems and conventions.
- Clear Written Communication: Enough to prepare reporting a remote reviewer can act on without a phone call.
- Comfort Working in a Multicultural Team: Including colleagues for whom English is a second language.
- Two or more years of experience in project accounting, cost accounting, financial analysis, bookkeeping, or a related finance function.
- A postsecondary diploma, advanced diploma, or degree in accounting, finance, commerce, business, or a related field, or a demonstrated track record of equivalent professional experience.

Considered an Asset

- Experience with commission, royalty, or partner settlement calculations
- Experience with inventory or work in progress valuation in a project-based business
- Experience in a project-based or event-driven business
- Experience preparing schedules and working papers for external accountants
- Experience with payment processors or high volume transaction environments
- Familiarity with Indigenous community contexts, organizations, and programming

Operational Requirements

- Valid Class G or Class G2 Ontario Driver's Licence and personal automobile insurance. Local errands within Thunder Bay, including bank deposits and cheque pickups, are a regular part of this role. Overnight travel is not required.
- Where neither licence class is yet held, we will discuss a plan to obtain one and interim arrangements for the errand portion of the work.
- Ability to lift and carry up to 20 kilograms (44 pounds) occasionally, for example when moving supplies, records, or equipment, or when assisting with event setup.
- Ability to work at a desk and at a computer for extended periods.
- The willingness and ability to work in an open-office, team-oriented environment, which includes a resident office dog.
- A conditional offer for this role is subject to a credit check and a criminal record and judicial matters check, appropriate to a role that handles money and sensitive financial information.
- Venue and partner agreement terms are confidential and are treated as such.
- A six (6) month probationary period applies to this role for benefits eligibility purposes. Comprehensive health, dental, and vision benefits begin upon successful probation completion.
- Overtime is compensated in accordance with the Ontario Employment Standards Act, 2000. Where elected by the employee, paid time off in lieu of overtime pay is available at one and a half hours for every hour of overtime worked, under a separate written agreement.
- Work performed on a public holiday is compensated in accordance with the Ontario Employment Standards Act, 2000.
- Other duties as assigned, consistent with the purpose of this role and the operational needs of the department.

What We Offer

- Location: 610 to 612 Simpson Street, Thunder Bay.
- Starting Rate: $27.00 to $31.00 per hour, based on demonstrable project accounting, analysis, and finance operations experience.



This posted rate reflects the starting position, with progression based on established criteria.
- Hours: Up to 40 hours per week, Monday to Friday, 8:30 AM to 5:00 PM.
- Hours Through the Year: Hours vary. Month-end, settlement cycles, event periods, and the company's year-end require extended hours. Quieter periods require fewer.
- Benefits: Comprehensive health, dental, and vision coverage following successful probation completion.
- Vacation: Two weeks per year, increasing to three weeks after five years of continuous service in accordance with the Ontario Employment Standards Act, 2000. Vacation pay is calculated and disbursed in accordance with the ESA.
- Time in Lieu: Where you elect it, paid time off in lieu of overtime pay is available at one and a half hours for every hour of overtime worked, under a separate written agreement. Lieu time is taken at a date agreed in advance.
- Professional Development: Training, certification, and workshop opportunities are supported where aligned with role growth and department needs.
- High-Availability Months: October, November, February, and March are periods of concentrated close, settlement, and reporting work, and they overlap with our heaviest event periods. Full availability is required during these months, with exceptions and accommodations considered in advance.
- Travel: This role does not require overnight travel. Local errands within Thunder Bay are a regular part of the work.
- A Defined Growth Path: This role is built to grow. It begins with project, event and capital records and partner settlements. As you establish yourself, it grows toward more complex agreements, larger files, a review role in our month-end close, and the analysis and reporting work our finance function needs as it matures. Progression is applied consistently across the team.
- Variety of Internal Opportunities: Ingaged is a growing and team-oriented company. People who join us typically gain exposure to a range of internal teams across the business and have meaningful input into how the company evolves.
- A Diverse and Inclusive Workplace: The Ingaged team reflects a range of cultural backgrounds, perspectives, and lived experiences. Cultural respect, community relationships, and purpose-driven service are central to how we work.

Our Hiring Process

Our hiring process has three stages, followed by reference checks. We will tell every candidate who reaches an interview the outcome of their application.

AI-assisted tools support the first-stage review of applications to determine role alignment. All applications are also reviewed by a member of our HR team. No applicant information is retained by the AI tooling. Final hiring decisions are made by people.

- Initial Interview: A conversation about your background, your interest in the role, and how you approach project and analytical finance work.
- Practical Skills Assessment: A role-relevant exercise in budget construction and settlement calculation that gives us both real evidence of fit. This is a paid component of our hiring process.
- Closing One-on-One Interview: A final conversation to discuss fit, growth interests, and any open questions before reference checks.

How to Apply

Please submit your resume and a brief cover letter to the email address below, using the indicated subject line.

Send applications to: [email protected]

Subject line: LASTNAME, F - Finance Operations Associate

Example: EDWARDS, J - Finance Operations Associate

For questions about the role or the hiring process, please contact [email protected] with the subject line:

Questions - Finance Operations Associate

Equity Statement

Ingaged Creative Productions Inc. is an Indigenous-owned company that primarily serves First Nations, Métis, and Inuit communities and partners. In accordance with Section 24(1)(a) of the Ontario Human Rights Code, preference may be given to qualified applicants who self-identify as First Nations, Métis, or Inuit. Self-identification is voluntary and at the applicant's discretion.

Ingaged is a diverse, inclusive, and equal opportunity employer. Our team reflects a wide range of cultural backgrounds, perspectives, and lived experiences, and we welcome applications from all qualified candidates. We are committed to a hiring process that is fair, transparent, and accessible. Applicants who require accommodation at any stage of the hiring process are encouraged to contact us in advance at [email protected].

Pay: $27.00-$31.00 per hour

Expected hours: 40.0 per week

Benefits:

- Dental care
- Extended health care
- On-site parking

Work Location: In person

📌 Finance Operations Associate (Canada)
🏢 Ingaged - Creative Productions
📍 Canada