Job Overview
We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. The ideal candidate will have experience in a medical or dental office setting, with strong administrative skills and familiarity with electronic medical records systems. This role involves managing front desk operations, coordinating patient appointments, and providing exceptional customer service to ensure smooth office workflow. The Medical Office Assistant will play a vital role in supporting both clinical and administrative functions, contributing to a positive patient experience and productive office environment.

Responsibilities

- Greet patients and visitors professionally at the front desk, creating a welcoming atmosphere
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Maintain accurate electronic medical records using systems such as Epic and Dentrix
- Verify patient insurance information and process billing or payments as needed
- Assist with check-in and check-out procedures, including collecting necessary documentation




- Coordinate appointment scheduling and follow-up communications with patients
- Support clinical staff by preparing patient charts and managing administrative tasks
- Ensure the reception area remains organized, clean, and professional at all times
- Handle administrative duties such as data entry, filing, and managing office supplies

Experience

- Experience is not mandatory.
- Experience working in a Medical Office environment with knowledge of electronic medical records (EMR) systems such as Epic is preferred
- Demonstrated ability to handle multi-line phone systems efficiently in a busy office setting
- Strong understanding of medical terminology and healthcare administrative procedures
- Previous office experience involving front desk responsibilities and patient interaction is essential
- Excellent organizational skills combined with the ability to multitask effectively in a fast-paced environment

Job Types: Full-time, Permanent

Pay: From $17.00 per hour

Benefits:

- On-site parking

Work Location: In person

📌 Medical Office Assistant (Canada)
🏢 RKM Medical Clinic
📍 Canada