We are seeking a Customer Service Representative for a contract opportunity in the T2G 4M9 area. This role is ideal for a detail-oriented customer support professional who enjoys a rapid-paced environment, balancing order processing, customer communication, invoicing, logistics coordination, and administrative support.
As a Customer Service Representative, you will work closely with the Customer Service Supervisor, production teams, internal departments, and customers to ensure orders are processed accurately and service expectations are met. This is a strong opportunity to join a collaborative team environment where communication, organization, and dependable customer care are valued. The role offers variety in daily responsibilities and is well suited for someone who enjoys teamwork, problem solving, and supporting customers with professionalism.
Key Responsibilities
- Process customer orders and invoices accurately and in a timely manner.
- Answer incoming customer calls, respond to inquiries, and provide professional service in a busy environment.
- Post invoices into the accounting system and assist with inventory ledger reconciliation.
- Coordinate customer order requests with the production department to support timely fulfillment.
- Manage transport logistics for outgoing orders and complete export paperwork for U.S. customers.
- Communicate pricing changes, file office correspondence, and provide basic product technical support as needed.
Compensation and Benefits
- Pay rate: $22.00 per hour.
- Job type: Contract/Temporary.