Yummi Candles, Distillery District (Toronto)

We have an opening at our Yummi Candles store in Distillery District Toronto for a Candle Workshop Associate!

As our front-line staff, you will be introducing customers to all things Yummi and provide in-depth knowledge of our products and company. As an in-store candle pro, you will help customers choose the perfect candles or accessories for their needs or wants. Get in-store sales and systems training and take part in our factory tour and candle-making knowledge sessions at our headquarters. Enjoy discounts and select products.

- The following responsibilities of the position include but are not limited to the following:

Workshop:

- Lead and demonstrate our candle-making workshops to our customers in a positive and fun manner.

- Educate our customers about candle making, candle care and safety.

- Must be comfortable running the entire backend of workshops including maintenance and upkeep of supply numbers, use of calendar bookings, answering the workshop email (questions, cancellations, scheduling, rescheduling, customer requests/inquiries and reviews).

- Must set up for workshops, finish candles for customers

- Ability to conduct candle corporate events and festivals off-site.

- Educate and implement workshop policies: cancellation policy, age limitations and control agreement

- Other assigned duties presented and requisitioned by management.

Retail:





· Greeting customers; providing outstanding customer service whilst answering any questions.

· Operating cash registers, managing financial transactions and balancing drawers.

· Creating replenishment orders and receiving incoming goods.

· Continual learning of product and systems knowledge.

· Introducing promotions and opportunities to customers; cross-selling products.

· Contribute to the positive development of reviews and customer feedback.

We are looking for talented individuals to join our team for a current position!

Why Apply With Us?

- Human-First Hiring: We do not use AI to screen or select applicants. Your resume will be reviewed by real people who value your unique experience.
- Accessibility for All: We are committed to a barrier-free recruitment process. If you need any accommodations during the selection stages, just let us know.
- Integrity: We prioritize your security.

Protecting Your Information To ensure your safety, please note that all official communication will come only from a Neo employee. We will never ask for fees or sensitive financial details during the application process. If you encounter anything suspicious or fraudulent, please report it to [email protected]

Only those selected for an interview will be contacted via e-email. This position is for a current vacancy.

Pay: $17.60-$19.60 per hour

Advantages:

- Store discount

Flexible language requirement:

- French not required

Work Location: In person

📌 Retail Sales & Candle Workshop Associate (Key Holder) (Canada)
🏢 Yummi Candlesu002FNeo-Image Candlelight
📍 Canada