A & L Canada Laboratories Inc. (A & L) is one of Ontario’s largest Agricultural and Environmental laboratories specializing in soil, plant tissue, fertilizer, food and water testing. A & L provides reliable, comprehensive and effective services for analytical testing.

About the Role

We are seeking a reliable, detail-oriented Data Entry & Customer Service Representative to join our team for an 8-week contract. Working within an agricultural laboratory environment, you will play an important role in supporting our customers and ensuring laboratory samples, results, and information are entered and processed accurately and efficiently.

This position is well suited to someone who enjoys a combination of administrative work, data entry, and customer interaction and who can work effectively in a fast-paced setting where accuracy and attention to detail are essential.

Key Responsibilities

- Accurately enter and maintain customer and laboratory sample information in internal systems.
- Receive, process, and track agricultural laboratory samples and associated paperwork.
- Respond to customer inquiries by phone and email in a professional and timely manner.
- Assist customers with questions regarding sample submissions, testing services, and results.
- Work with courier providers to ensure supplies are shipped out timely and accurately.
- Follow up on missing or incomplete information as required.
- Review data and documentation for accuracy and completeness.
- Communicate with laboratory staff to ensure customer requests and sample information are properly coordinated.
- Assist with reporting, filing, scanning, and other administrative duties.
- Maintain confidentiality of customer information and laboratory records.




- Support the team with additional administrative tasks as needed.

Qualifications

- Previous experience in data entry, customer service, administration, or a related role.
- Strong attention to detail and a high level of accuracy.
- Excellent verbal and written communication skills.
- Comfortable working with computers and learning new software systems.
- Proficiency with Microsoft Office, particularly Outlook and Excel.
- Ability to organize and prioritize multiple tasks in a busy environment.
- Professional, friendly, and customer-focused approach.
- Ability to work independently while also contributing effectively to a team.
- Previous experience in an agricultural, laboratory, environmental, or scientific setting is an asset but not required.

What We’re Looking For

The successful candidate will be dependable, organized, and comfortable working with detailed information. You should enjoy helping customers, be confident communicating by phone and email, and take pride in producing accurate work.

Because this is an 8-week contract, the ability to quickly learn processes and become comfortable working independently is particularly important.

What We Offer

- Full time hours for an 8-week contract.
- A professional and supportive team environment.
- Opportunity to gain experience within the agricultural laboratory industry.
- Training and onboarding provided.
- A varied role combining customer service, administration, and data entry.

How to Apply
Please submit your resume, and a brief cover letter outlining your interest in the role and relevant experience to [email protected]

Pay: $18.00 per hour

Benefits:

- Casual dress
- On-site parking

Work Location: In person

📌 Data Entry and Customer Service Assistant- Contract Role (Canada)
🏢 A&L Canada Laboratories
📍 Canada