At House of Friendship, we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun!

Sounds pretty great, doesn’t it? It is!

We are hiring for an individual to join our Property Services team as Building Maintenance Worker. The Property Services department provides support to the programs of House of Friendship. The Building Maintenance Worker will maintain and repair building systems and perform other maintenance duties within House of Friendship programs. They will provide timely and effective maintenance and repairs while ensuring all interactions with individuals are respectful and supportive.

This is a contract position, available from approximately September 28, 2026 to October 1, 2027. This is a full-time position offering 37.5 hours per week. Schedule is generally Monday to Friday, 8:00am to 4:00pm. Flexibility required, including some evening hours and participation in the on-call rotation for after-hours emergency response for building emergencies. Valid G Class driver’s license and access to a reliable vehicle required. Successful completion of a Police Records Check (Vulnerable Sector) required pre-employment.

Key Responsibilities:

- Maintain all building systems in good repair by conducting regular preventive maintenance and connecting with system contractors as appropriate

- Maintain equipment in good repair and safe working condition including in tenant units and common areas, working with Supervisor, Property and/or external contractors when needed

- Develop and maintain accurate records and administration for all regular and emergency maintenance and repairs, pest control, tenant maintenance and repair requests and maintain all necessary equipment logs

- Communicate regularly with Supervisor/Senior Manager/Housing Director/team regarding any concerns or issues arising, as well as ongoing project management (i.e. pest control, unit refurbishment etc.)

- Ensuring that common areas are well maintained including paint and floor maintenance

- Notify House of Friendship Senior Manager, Property of building structural (including roof and building exterior) issues

- Respond to tenant maintenance and repair requests

- Emergencies clean up (e.g. following a plumbing breakdown)

- Support indoor/outdoor maintenance staff and external contractors in the execution of their work at the program (communicate issues and priorities);

- Order, maintain supply levels and receive and store all consumables for program sites

- Maintain Safety Data Sheet (SDS)



binder as required at each site where cleaning supplies are used and stored

- Participate in Tenant Unit Inspections

- Participate as part of the Property Services team in Capital Replacement and project planning and implementation

Job Specific Knowledge/Skills:

- Knowledge and experience in a related field is preferred; carpentry, plumbing, electrical, mechanical, painting and refurbishing

- Knowledge of building code, property standards, fire, health and safety regulations preferred

- Skilled at detailed record keeping and task completion

Education/Experience:

- Minimum Grade 12 education required

- Trade certification is an asset

- Minimum 5 years of experience working in building maintenance, construction or related field required

Critical Skills:

- Commitment to understand and uphold the mission and values of House of Friendship is expected

- Exemplary emotional intelligence, resilience, communication, conflict management and problem solving skills required

- Ability to work professionally as a team member with staff, participants and community members

- Experience or strong interest in working with diverse populations including people from various cultural backgrounds, income levels, and sensitivity to their needs

- Experience with and commitment to using an anti-racism, anti-oppressive and trauma informed approach to consultation, program design, evaluations of processes and service delivery

- Must be dependable, professional, flexible, a team player, and have a positive attitude

- Respectful, supportive and engaging approach to persons with physical and/or cognitive disabilities, addictions, mental illness and other life challenges

- Excellent project, timeline and deadline management skills including skills in logistics, planning and detailed record keeping

Compensation:

At House of Friendship, we know that our team members are the key to the success of our organization and our ability to provide essential services to the community. In support of our mission and in alignment with our values, House of Friendship is committed to ensuring fair, market competitive, and rewarding compensation practices for all of our team members. We aspire to support our team members to create a great work environment where our team is able to thrive, succeed, and have a positive work experience.

House of Friendship compensation practices including our pay grid,



have been developed using documented leading pay practices in the not-for-profit sector including Pathways to Decent Work (Ontario Nonprofit Network) and Ontario Living Wage Network. We value the experience that new team members bring to the organization and have a process in place to review previous related experience for placement on our pay grid.

We value the work that you do with fair pay and benefits:

- Time off includes vacation pay and 2 paid personal days annually

- Employee Family Assistance Program

- We help you save for the future by providing access to Group RRSP and Group TFSA options

Rate of Pay:

At House of Friendship all compensation ranges are categorized under a series of “grades” and we base our payment structure on internal equity. When determining rate of pay, a candidate’s past related experience will be taken into consideration.

Grade: 5

Min: $27.86

Mid: $31.97

Max: $36.08

Working Conditions:

- 37.5 hours per week, generally daytime, weekday hours

- Participate in the on-call rotation for after-hours emergency response for building emergencies

- This position involves heavy lifting

- Must be physically able to lift and move heavy items such as bags of softener salt

- Encountering participants at program sites who may be under the influence of alcohol or other drugs, and/or experiencing symptoms of mental illness can be expected

This role is being posted to fill a current vacancy.

House of Friendship is open and inviting to qualified candidates with lived experience.

House of Friendship supports justice, equity, diversity, and inclusion in our workplace. We strive to be a workplace free of harassment and discrimination and we are committed to removing barriers and being an inclusive, work setting. House of Friendship is a place where each person can bring their true selves and feel that they belong. We aspire to be an organization that is anti-racist and anti-oppressive so that our team, and therefore our community, can truly belong and thrive.

We invite applications from all qualified candidates and actively encourage applications from members of groups with historical and/or current barriers to accessing employment including, but not limited to Indigenous Peoples, members of racialized groups, persons with disabilities, women, and members of the 2SLGBTQIA+ community.

If you require accommodations to be able to participate fully at any stage in the recruitment process, including applying for this position, please let us know so that we can discuss accommodation options. Accommodations will be provided upon request.

If you are as passionate as we are about serving the community, let’s talk.

To apply, please submit your resume and cover letter here:

https://house-of-friendship.hirehive.com/building-maintenance-worker-waterloo-region-on-Bdyr0Y

By end of day September 17, 2026.

Artificial Intelligence (AI) is not being used in the screening of applications.

📌 Building Maintenance Worker (Kitchener)
🏢 House of Friendship
📍 Kitchener