The Haida Gwaii Regional Educator works within a multi-person team, which includes Bulkley Valley and the North Coast Region, and reports to the Northwest Regional Manager. The Regional Educator is responsible for non-clinical emotional, educational and informational support to families and friends with a loved one who has a serious mental illness in the Haida Gwaii region. The Regional Educator will also educate and promote BCSS throughout the community via public presentation, workshops and BCSS programming, and act as a liaison between families and the mental health system. This is a remote, work-from-home position, with regular travel required throughout the Haida Gwaii region to deliver programs and build community connections.

Responsibilities:

- Help families understand and navigate systems and community resources (mental health/hospital system, criminal justice/forensic system, housing, finances, etc.).
- Promote, coordinate, and facilitate Family Support Groups (FSG) in the region
- Promote, coordinate and deliver Strengthening Families Together (SFT) education programs in the region
- Promote, coordinate and deliver public education services via Partnership Education Presentations (PEP), public presentations, workshops, etc.
- Network with local mental health/community resources to obtain and/or provide information
- Attend team-oriented table meetings with partner organizations in consultation with the Regional Manager
- Consult with the Regional Manager to ensure services are provided within the budget for the Northwest region.
- Meet with the Regional Manager as often as deemed necessary with the manager
- Attend Northwest team meetings, quarterly BCSS all staff meetings, liaise with and support BCSS Regional Educators in other regions
- Provide virtual coverage across the Northwest or other regions across the province when additional support is required
- Provide content for BCSS’s newsletters, website and social media channels when applicable
- Facilitate programs and services virtually via Zoom or Microsoft Teams as required
- Track and record program activities,



participant interactions, and service delivery using the BCSS database system in accordance with organizational and funder reporting requirements
- Provide support to families within BCSS’s defined scope of practice and service boundaries
- Document and report incidents, concerns, or complex participant situations to the Regional Manager in a timely manner and in accordance with BCSS’s incident reporting procedures
- Submit expenses in accordance with BCSS’s expense reporting procedures and timelines
- Coordinate program and event scheduling with the Regional Manager and submit to the provincial programming calendar
- Other duties assigned by the Regional Manager

Education and experience:

- Post-secondary education in a relevant discipline, degree equivalent or relevant experience
- Experience with delivering programs, teaching/facilitating education workshops and support groups
- Experience in working with families, community services work and understanding of trauma-informed practice
- Knowledge and experience in maintaining stats and report writing
- Knowledge of BC mental health system (including the Mental Health Act) and the importance of building positive working relationships within systems
- Experience in a community/outreach capacity in the Haida Gwaii area, including First Nations bands, Métis organizations, and Friendship Centres
- Availability during daytime hours, with some evening work
- A secure and quiet space in your home for an office with a desk for office equipment
- Valid BC Driver’s license and reliable vehicle
- A current criminal record check – one will be completed by BCSS

Core competencies:

- Ability to work independently,



setting realistic goals and strategies for implementation
- Ability to work within a team
- Ability to work in a community/outreach capacity
- Ability to travel throughout the Haida Gwaii region as needed
- Demonstration of cultural sensitivity
- Knowledge of the importance of anti-psychotic medications
- Knowledge of the importance of family members being part of the care team
- Competent in computer programs; Microsoft Office, Teams, SharePoint and Zoom, with experience using Excel, and customer relationship management (CRM) systems an asset

Compensation and benefits:

Wage: $27.32 to $31.54

BCSS Employees Enjoy:

- 4 weeks of paid vacation to start
- Generous paid sick time
- Professional development and job-related training opportunities
- Defined benefit pension plan (Municipal Pension Plan) for eligible employees
- Comprehensive benefits package for eligible employees (extended health benefits are currently available to employees working 30+ hours per week)
- Work/life balance
- Reimbursement for reasonable work-related expenses, including mileage and parking for work-related travel

To apply:

Please send a cover letter and resume in a PDF

Francis Racy, Northwest Regional Manager

Email: [email protected]

BCSS values diverse experiences, ideas, cultures, and perspectives and is committed to fostering a diverse and inclusive workplace. As an equal opportunity employer, we encourage applications from members of all groups experiencing barriers to equity. If you require accessibility accommodations during any part of the application or hiring process, please contact [email protected] so we can best support you.

Open until the position is filled.

Thank you for your interest in BCSS and for taking the time to apply. BCSS will contact those selected for an interview.

Pay: $27.32-$31.54 per hour

Expected hours: 20.0 per week

Benefits:

- Casual dress
- Flexible schedule
- Mileage reimbursement
- Paid time off
- Work from home

Work Location: In person

📌 Regional Educator - Haida Gwaii (Masset)
🏢 BC Schizophrenia Society
📍 Masset