We are currently accepting applications for a Relief Staff Member to join our Time & Attendance & Centralized Relief Team. This position plays a vital role in supporting workforce scheduling, coordinating centralized relief coverage, and ensuring payroll accuracy through ADP.

Reporting to the Centralized Relief Time & Attendance Manager, the successful candidate will provide essential scheduling and administrative support to program teams across the Association.

This is a relief position, and availability is required on an as-needed basis between 8:00 a.m. and 4:00 p.m., Monday through Friday. Candidates must ensure that any relief hours worked in this role do not conflict with their regularly scheduled shifts (if applicable).

Please note:

- This position does not guarantee a set number of hours.
- Availability of hours will fluctuate based on operational needs.
- Flexibility and reliability are essential.

If you are detail-oriented, organized, and able to adapt to changing priorities, we encourage you to apply.

Skills and Abilities:

- Strong knowledge of Microsoft Office (Excel, Word, and Outlook).
- Well-developed communication skills, verbal and written, with the ability to work with a variety of people in a team environment.
- Ability to work closely with Human Resources and Payroll team members to provide support to employees.
- Ability to demonstrate work with attention to detail and accuracy.
- Positive attitude and mature work ethic coupled with an ability to work independently and as part of a team.
- Excellent customer service skills. Strong written and verbal communication skills.

Qualifications:





- Understanding of Robin Hood Association’s reporting structure, staffing practices, and scheduling systems.
- Experience with ADP Time & Attendance or time entry processes preferred.
- Knowledge of Employment Standards related to hours of work and scheduling.
- Familiarity with staffing qualifications and program-specific support requirements.
- Internal candidates must demonstrate reliability in meeting ADP time entry expectations.

Responsibilities:

- Create, update, and maintain employee schedules in ADP Time & Attendance, ensuring alignment with program needs and payroll deadlines.
- Communicate changes to employee schedules or employment status through the Change Point system.
- Coordinate relief staff assignments and shift coverage in response to program vacancies, short notice absences, or emergent needs.
- Provide direct scheduling support to programs, ensuring adequate staffing based on service levels and individual support requirements.
- Respond to scheduling and staffing requests from program supervisors and team leaders in a timely and solution-focused manner.
- Support the Centralized Relief team through oversight, guidance, and troubleshooting as needed.
- Train and orient recent staff on proper ADP time entry and pay control procedures.
- Collaborate closely with HR and Payroll teams to ensure smooth workflows and accurate payroll data.
- Participate in system testing, development initiatives, and vendor follow-up related to ADP.
- Troubleshoot and resolve scheduling issues, escalating complex concerns when necessary.
- May be given additional responsibilities as need arises and as requested by direct supervisor.

📌 Admin Relief - Time and Attendance & Centralized Relief (Canada)
🏢 Robin Hood Association
📍 Canada