We are seeking an Inside Account Representative to manage, support, and grow our established dealer network. In this role, you will be the primary point of contact for our existing partners- handling inbound quote requests, processing orders, and solving problems.
Additionally, during slower periods or targeted campaigns, you will engage in proactive outbound calling to re-engage dormant accounts, introduce new products to existing dealers, and identify ne B2B partnership opportunities. This role offers a highly secure salary without the pressure of a commission- only structure.
Responsibilities
- Respond to incoming requests for quotes and accurately process incoming orders from our dealer network
- Answer technical and inventory questions to ensure dealers have everything they need to sell our products
- Conduct outbound calls to existing dealers to introduce product updates, check in on satisfaction,
and follow up on dormant accounts.
- Preform occasional cold calling and targeted outreach to prospective new dealers to expand our market outreach.
- Maintain clean records of all interactions, quotes, and accounts in our internal system
Experience
- 3+ years in inside sales, account management, B2B customer service, or commercial client support
- Excellent phone etiquette with confidence to make outbound and cold calls when required
- High accuracy in data entry, order processing, and tracking quotes.
- A proactive, self-motivated attitude the enjoys both nurturing existing relationships and exploring new business leads.
Pay: $60,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Vision care
Work Location: In person
📌 Account Representative (Canada)
🏢 Important Group
📍 Canada
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