Administrative Assistant and Bookkeeper

Oughtred Coffee & Tea is a family owned, B.C. business celebrating 53 years of dedication to the specialty coffee industry. We are currently seeking an organized, detail-oriented, motivated and hardworking person keen to join a dynamic company. This is a full time position in our Delta Office.

This multifaceted role requires a proactive individual to perform some AR/AP and exceptional customer service. To act as an important interface between Oughtred Coffee & Tea and our customers. The successful candidate requires to have excellent office management skills, proficient with various software and ability to multi-task effectively in a fast-paced environment.

Responsibilities and duties:

- Respond to customer inquiries and provide support through email, phone, and in-person interactions, ensuring excellent service standards
- Greet visitors and manage front office responsibilities with professionalism and courtesy
- Take orders and enter them in the system
- Review sales orders, including orders that come through the B2B website and online stores with attention to details
- Receive and dispatch service requests to technicians and update service call board
- Process and post payment to customer’s account
- Maintain customer record and profile to ensure for accuracy and up to date
- Perform administrative and office support activities for multiple members of our team
- Handle billing, invoicing, and bookkeeping tasks with attention to detail
- Perform data entry for AR/AP, filing and maintain accurate record using the system provided by the company
- Assist with ship outs and preparing orders when required
- Maintain a clean, organized reception area to promote a welcoming environment





We require an individual with a positive attitude, good communication skills, organizational skills, advanced computer skills in the Microsoft Office, and basic accounting knowledge. Candidate must be self-motivated, and have the ability work independently, as well as a member of our team.

Qualifications and skills:

- Experience in office administration, clerical work and some accounting knowledge
- Proficient in Microsoft Excel, Word, Outlook and different data entry tools
- Ability to work effectively in a close interdependent team environment
- High regard for accuracy and attention to detail in a fast-paced environment
- Excellent customer service skills with a friendly demeanor and effective communication skills
- Strong work ethic, self-motivated and resourceful
- Ability to handle high pressure situations
- Effective at handling varied roles and responsibilities, changing priorities while maintaining deadlines
- Positive judgment and problem-solving skills
- At least one year of experience in an office environment

After six months of successful employment, employee will be eligible to enrol to company extended health benefit program and two weeks paid vacation after completion of one-year full employment.

If you are ready to join this award-winning team and company, apply now with a resume and cover letter displaying how you meet the requirements as well as three references who can verify your experience.

An interview and follow-up with references will verify the above noted required skills, as well as the motivated and a reliable individual

·

Job Type: Full-time

Pay: $3,400.00-$4,500.00 per month

Benefits:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Work Location: In person

📌 Administrative Assistant and Bookkeeper (Delta)
🏢 OUGHTRED COFFEE AND TEA
📍 Delta