Please send your resume at [email protected] if you are interested in this 6 month contract with Sunlife with a possibility of extension, If you are not interested, please feel free to pass it in your network for anyone looking for work.

Position title: 1746 - Scrum Master III

Working Status: Hybrid — Once per month in office

Location: 227 King Street South, Waterloo, or 1 York, Toronto

Target Start Date: 21st Sept 2026

Work Hours: Mon–Fri, 9am–5pm

Security Clearance: Reliability Clearance Required

Critical Skills / Must-Haves:

1. 3+ years of experience in agile delivery / transformation / training / coaching
2. 5+ years of IT project management experience
3. Solid Understanding of in Agile and Scrum environments
4. Certified Scrum Professional (CSP)
5. Experience in Agile principles and managing teams/dynamics
6. Experience in facilitating Agile ceremonies, tracking team level metrics and removing blockers
7. Understanding the Software Development Life Cycle (SDLC)
8. Comfort addressing conflict directly, including private coaching conversations
9. Ability to work effectively in a newly forming team with fresh turnover

Soft Skills

- Strong communication skills, ability to share information promptly and clearly
- Robust team leader able to assess team spirit, facilitate positive team dynamics, and drive necessary actions to improve
- Excellent problem-solving, organizational, and analytical skills
- Ability to coach and mentor multiple roles on a Scrum team; skilled in building relationships and navigating through organizations
- Brings a high-energy and passionate outlook to the job and can influence those
- around them
- Able to build a sense of trust and rapport that creates a comfortable & effective workplace

Nice-to-Haves:

- Delivery or software development background a plus
- Experience coaching development teams is a plus
- Assertive, with the confidence to be voice of authority
- Well versed in navigating complex organizational structures and the capability to develop productive working relations with internal stakeholders across the region and globally
- Financial services or insurance industry experience

Education:

- Bachelor’s degree required. Preferred backgrounds include:



Computer Science (helps speak the same language as engineers), Business, Mathematics, Science‑related disciplines
- Scrum Coach certification is a nice‑to‑have.

Top Performer Profile:

- High energy and enthusiasm
- Passion for Agile/Scrum
- Solid communication and facilitation skills
- Experience coaching teams through change
- Ability to handle difficult situations and resolve conflict
- Confidence driving accountability
- Ability to motivate a team undergoing transition

Key takeaway: This team needs a strong communicator, coach, and motivator — not just a process‑focused Scrum Master. This is not just a process-focused Scrum Master role. The team needs a strong communicator, coach, and motivator who can bring energy to a team undergoing change and help new members quickly become a cohesive, high-performing squad. Overview The Scrum Master will support the Analytics Platform team, specifically the Model Ops squad. While the product is established, the squad is undergoing fresh turnover: several engineers have moved to other squads, and new team members are joining. The successful candidate will play a critical role in stabilizing team dynamics, coaching new members, and bringing energy to a team in transition.

This role requires a Scrum Master who excels in people leadership, team motivation, and conflict management, not just process facilitation.

Seeking a high‑energy, passionate Scrum Master who can guide a newly forming team, strengthen Agile practices, and foster a positive, collaborative environment.

About the Role

Digital, Data and Analytics is one of the key pillars of Sun Life's Client for Life Strategy. Leveraging innovative digital capabilities powered by data, insights, and intelligence, we aim to inspire and energize our clients and sales professionals to believe “Life’s brighter under the Sun”.



We are looking for a motivated thought leader who will perform the role of Scrum Master.

What will you do?

This role will be part of a dedicated Agile team and will be accountable for implementing the team goals through a highly dynamic, fast-paced solution development process.

The Scrum

Master helps build high-performing teams by providing support with product delivery utilizing a deep understanding of Agile principles and team dynamics.

The Scrum

Master teaches the team Agile practices, facilitates Scrum ceremonies, and shields the team from external distractions.

The Scrum

Master brings the Product Owner and the teams together and helps them understand each other’s roles and key objectives. This individual is also a personal coach for team members and an innovator who constantly seeks continuous improvement.

Responsibilities:

- Monitor Scrum processes and support Product Owner on release planning and backlog management
- Facilitate agile ceremonies including sprint planning, sprint review, retrospectives, and daily standup
- Identify, manage, and help mitigate issues and risks, with particular emphasis on timely removal of impediments for the team and/or directing obstacles to appropriate owners for quick resolution
- Ensure that proper documentation (i.e. program vision statement, program backlog, program roadmap, release plan, sprint backlog, and increments) is prioritized and added to the team’s backlog of work
- Support compliance with Sun Life policies and procedures for delivery and implementation
- Build high-performing teams who produce successful deliverables and work effectively via individual and team coaching
- Strengthen the team’s understanding of Agile / Scrum principles and ensure application of these practices
- Ensure the team’s actions are aligned with the project goals and vision
- Bring transparency to Business, IT, and Operations organizations about the team’s progress and Agile processes
- Identify trade-offs between short and long-term benefits to drive shared vision between the team and Product Owner
- Foster a continuous learning environment, helping teams adapt to changing circumstances

📌 1746 - Scrum Master III (Toronto)
🏢 Amyantek
📍 Toronto