Duties and Responsibilities:

Reporting to the Assistant Director, Housing Services, the Administrative and Communications Coordinator provides administrative coordination and digital platform stewardship within Housing and Residence Life Services.

The role supports day-to-day housing operations while maintaining web and social platforms, developing standardized templates, and coordinating student-facing information to ensure accuracy, accessibility, and timeliness. This position emphasizes operational coordination, content stewardship, and procedural application.

Qualifications:

The incumbent must possess the following qualifications:

- Strong knowledge of the University’s culture and institutional goals and objectives is highly desired.
- Knowledge of university procedures and deadlines as they relate to student housing.
- Ability to interpret and apply policies, procedures, and guidelines.
- Strong writing, editing, and proofreading skills for student-facing information.
- Ability to create and post social media.
- Ability to create and maintain web content in WordPress.
- Excellent knowledge and expertise with Adobe Creative Suite.
- Strong attention to detail, accuracy, and efficiency.
- Experience effectively handling confidential and sensitive information.
- Proficiency in Microsoft Office and enterprise student and housing systems. Strong technical skills, with the ability to troubleshoot issues.
- Ability to coordinate multiple priorities within established timelines.
- Solid interpersonal skills and the ability to work collaboratively across departments.
- Knowledge of cultural competencies, particularly with respect to equity, diversity, and inclusion.

Education and Experience:



The above is normally acquired through the completion of:

- Completion of a four-year honours university degree in Communications, Business Administration, Public Administration, or a related field.
- Minimum of five (5) years of related experience in the areas of administration and communications, preferably in a post-secondary environment. This would include experience maintaining websites using a content management systems, as well as experience in developing, recommending, and implementing digital content strategy and schedules. Demonstrated experience in creating content and monitoring web-based communications, and in coordinating organizational social media platforms.

HR Note: Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner.

Carleton

University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

📌 Administrative and Communications Coordinator (Ottawa)
🏢 Carleton University
📍 Ottawa