Administrative Assistant

ABOUT THE ROLE

Location: Central Commons, 800-1000 7 Ave SW and Bowmont Commons, 5000 Bowness Rd NW

Hours per week: Variable; no guaranteed hours. Casual shifts are available based on coverage needs, including vacation relief.

Wage: $17 - $26.55 per hour The Administrative Assistant provides essential support to participants, staff, and agency operations as part of the Administration Team. Often serving as the first point of contact, this role manages agency calls, greets and assists participants, completes data entry, and provides general office support. Success in this role requires strong communication, teamwork, sound judgment, and the ability to work independently, prioritize daily tasks, and manage workflow effectively.

WHO YOU ARE

- You make a warm, respectful first impression and support participants, visitors, and colleagues with professionalism and care.

- You take initiative, anticipate needs, and manage competing priorities with sound judgment, attention to detail, and accountability.

- You communicate clearly, handle confidential information with integrity, and collaborate effectively to support shared goals.

WHAT YOU WILL DO

Reception & Participant Support
- Serve as the first point of contact, welcoming participants and visitors in a warm and professional manner.

- Answer and direct phone and email inquiries, connecting individuals to appropriate programs, services, or community resources.

- Provide information regarding appointments, meetings, and building access, and maintain a clean, organized reception area.

- Coordinate deliveries and support daily front desk operations.

Financial & Administrative Support
- Receive and record counselling payments and process payments for workshops and events.

- Complete daily reconciliations and respond to basic account or invoice inquiries.

- Manage incoming and outgoing mail, courier services, and general administrative requests.

- Track internal expenses and support basic financial documentation processes.

Operational & Agency Support
- Support agency projects, events, seasonal initiatives, and participant programs, including preparation, setup,



and administrative coordination.

- Monitor and order office supplies, shared resources, keys, access cards, and other agency equipment.

- Coordinate with building personnel, cleaners, and internal contacts to address facility needs and help maintain a clean, organized, and welcoming site.

- Provide administrative and systems support to Carya teams, including assistance with internal software, document preparation, and volunteer administration.

- Support site safety and readiness by identifying and reporting facility or safety concerns and participating in agency committees and initiatives.

- Maintain shared spaces and reception areas and assist with opening, closing, and other daily site operations.

- Work collaboratively with the Manager and program teams to identify opportunities to support staff, participants, and efficient site operations.

- Proactively identify opportunities to improve administrative processes and contribute to operational efficiencies that support participants, staff, and leadership.

WHAT YOU BRING

- Proficiency in Microsoft 365, including SharePoint, Word, Teams, Outlook, and basic Excel skills.

- A minimum of 2 years of experience in an administrative reception role or equivalent transferrable skills.

- Post-secondary diploma in a relevant field is an asset.

- Strong organizational and time-management skills.

- High attention to detail and an analytical mindset.

- Excellent interpersonal skills and ability to collaborate within a multi-disciplinary team.

- Exceptional written and verbal communication skills.

- Commitment to delivering quality service.

- Knowledge of local community resources is an asset.

- Familiarity with case management software is an asset.

WHY JOIN TEAM CARYA





Be part of a community of over 100 passionate professionals who live our values of Respect, Kindness,

Creativity, Collaboration, Belonging, and Wellness. Together, we make a difference in the lives of more than

40,000 Calgarians every year.

At Carya, we offer:

- Flexibility and support. We prioritize the growth and development of our team. Our collaborative setting encourages learning, skill-building, and taking initiative, empowering you to make a meaningful impact every day.

- A culture of belonging. We value your unique strengths and perspectives. By celebrating diversity and fostering inclusion, we create a workplace where everyone can contribute fully and feel empowered to succeed.

CLOSING DATE

Until a suitable candidate is found.

HOW TO APPLY

Please apply through our online recruitment platform at www.caryacalgary.ca. Create an account to upload your resume and cover letter (PDF preferred). Please note that applications submitted without a cover letter will not be considered. We appreciate all expressions of interest, however only candidates selected for an interview will be contacted.

Equal Employment Opportunities, Requesting an Accommodation, and Other Employment Statements

Carya is deeply committed to building a workplace where inclusion is not only valued but prioritized. We are proud to be an equal-opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Carya is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact People & Culture by email at HR @ caryacalgary.ca in advance of your interview.

The successful candidate must complete a satisfactory Police Information Check prior to commencing employment.

📌 Administrative Assistant (Calgary)
🏢 Carya
📍 Calgary