Administrative Assistant/Receptionist

Studio Plastic Surgery – Toronto, ON

Studio Plastic Surgery is one of Toronto’s leading plastic surgery and medical aesthetics clinics, known for delivering natural, beautiful results with the highest standard of patient care. We’re currently seeking a highly organized, polished, and client-focused Front Desk / Administrative Assistant to join our growing team.

As the first impression of our clinic, you’ll play a vital role in creating a welcoming, professional, and seamless experience for every patient who visits or contacts us. This position is perfect for someone who thrives in a fast-paced, patient-centered environment and enjoys balancing client service with administrative responsibilities.

Key Responsibilities:

Administrative Assistant/Receptionist & Client Experience

- Serve as the first point of contact for patients by phone, email, and in person
- Answer and direct incoming calls, manage voicemails, and ensure timely follow-up
- Schedule consultations and manage provider calendars efficiently
- Deliver exceptional service by addressing questions and concerns with empathy and clarity
- Greet and check in patients, ensuring a warm and professional experience from start to finish
- Track patient leads and follow up strategically to convert inquiries into bookings
- Maintain accurate records of patient interactions and appointment statuses




- Assist with EMR/CRM data entry, scanning, and file management
- Collaborate with the medical aesthetics and clinical teams to ensure a seamless patient journey

What We’re Looking For:

- Minimum 3-5 years of experience in customer service or administrative support (preferably in a medical, plastic surgery, dermatology, aesthetics, or spa setting) Hourly rate is based upon experience.
- Excellent written and verbal communication skills
- High level of professionalism, discretion, and emotional intelligence
- Solid attention to detail and time management skills
- Comfortable with scheduling platforms, EMRs, and Microsoft Office
- A polished, proactive, and welcoming approach to client service

Why Studio Plastic Surgery? At Studio, we blend clinical excellence with a boutique experience. You’ll join a high-performing, supportive team dedicated to delivering both beautiful outcomes and a thoughtful, elevated patient journey.

Job Type: Part-time

Pay: From $22.00 per hour

Expected hours: No less than 16.0 per week

Benefits

- On-site parking

Ability to commute/relocate:
- Toronto, ON M5M 3G6: reliably commute or plan to relocate before starting work (preferred)

Experience:
- Administrative: 3 years (required)
- Plastic surgery: 2 years (required)

Language:
- English (required)

Work Location: In person

📌 Administrative Assistant/Receptionist (Toronto)
🏢 Studio Plastic Surgery
📍 Toronto