Administrative Assistant

Support Leadership & Operations at an Industry Leader

About Superb Group For over 25 years, Superb Group has been a trusted provider of landscaping and snow removal services, delivering exceptional property maintenance solutions to residential and commercial clients. As we continue to grow, we're seeking a detail-oriented and tech-savvy Administrative Assistant to support our President and operations team.

This is a dynamic role perfect for someone who thrives in a fast-paced environment and wants to be at the center of daily operations while supporting executive leadership.

Why This Role Matters

You'll be the operational hub that keeps everything running smoothly – from supporting the President with critical tasks to coordinating field operations and maintaining client relationships. Your attention to detail and organizational skills will directly impact our service delivery and client satisfaction.

This isn't a typical desk job. You'll work with cutting-edge technology, coordinate with field teams, and play a vital role in our seasonal operations during our busy winter snow and summer landscaping periods.

What You'll Do

Executive & Administrative Support

- Provide direct administrative support to the President of the company
- Manage communications including phones, emails, and client inquiries with professionalism
- Maintain organized filing systems and ensure accurate documentation
- Handle office operations and coordinate with various departments
- Manage office and facility supplies, proactively monitoring and restocking as needed

Financial & Payroll Operations

- Support payroll processing and maintain complete employee records
- Assist with invoicing processes and client statement management
- Handle accounts payable responsibilities and vendor coordination
- Track job costing and financial data with accuracy




- Collect and verify timesheets for payroll accuracy
- Perform daily payroll reconciliation using GPS tracking systems

Operations & Dispatch Coordination

- Monitor weather conditions and send critical snow event notifications to clients and property managers
- Create and process work orders for landscaping and snow removal services
- Assist with crew scheduling and route optimization
- Track daily job progress and service completion
- Prepare service schedules and operational updates for management teams
- Ensure GPS tracking accuracy for crew accountability

Client Communication & Support

- Respond to client inquiries and maintain positive customer relationships
- Provide real-time communication during weather events or service changes
- Support new client onboarding including documentation and service setup
- Assist with billing inquiries and estimate follow-ups
- Maintain professional communication standards across all client interactions

What You Bring

Technical Skills

- Proficiency in Microsoft Excel, Word, Sage 50, and Gmail
- Experience with data entry and document creation/processing
- Ability to learn recent software systems quickly
- Comfort with technology and GPS tracking systems

Professional Experience

- Previous experience in administration, data entry, or office management
- Experience in landscaping, property maintenance, or service industries is a plus
- Understanding of payroll processes and financial tracking preferred

Personal Attributes

- Exceptional organizational skills with keen attention to detail




- Strong multitasking abilities and efficient task prioritization
- Excellent written and verbal communication skills
- Self-motivated with a proactive approach to problem-solving
- Ability to thrive in a fast-paced, seasonal business environment

What We Offer

Stable Foundation

- Join an established company with 25+ years of proven success
- Work directly with executive leadership in a trusted role
- Comprehensive benefits package including health and dental coverage
- Opportunities for professional growth and skill development

Dynamic Work Environment

- Varied responsibilities that keep every day interesting
- Modern technology and systems to support your work
- Collaborative team environment with field and office staff
- Seasonal variety with different priorities throughout the year

Professional Development

- Training on industry-specific software and systems
- Opportunities to expand your skills in operations and administration
- Cross-training opportunities across different business functions
- Clear advancement path within a growing organization

Ready to Make Your Mark? If you're an organized, tech-savvy professional looking for a role where you can make a real impact while supporting executive leadership, we'd love to hear from you. Join a team where your contributions matter and your professional growth is valued.

To Apply: Submit your resume highlighting your administrative experience, software proficiency, and ability to handle multiple priorities in a fast-paced environment.

Superb Group is an equal opportunity employer committed to creating an inclusive workplace where all employees can contribute and thrive.

Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits

- Dental care
- Extended health care
- Paid time off

Work Location: In person

📌 Administrative Assistant (Guelph)
🏢 Superb Group
📍 Guelph