As an Advisor, Channel Retail at Apple, you will showcase your ambitious spirit as you lead the sales, merchandising, and operations of an Apple Shop within a partner reseller store. As a dynamic leader, business manager, and influencer, you will encourage partner staff through your forward-thinking style, love for technology, and passion for Apple.

Through your influence, you will grow Apple business in the multi-branded store by providing excellent customer service, conducting product demonstrations to customers, and training partner staff while ensuring all merchandising standards are met.

This is a part‑time position requiring 25 hours per week, including evenings and weekends. Schedule: Thursday and Friday 2:00 p.m. – 7:00 p.m., Saturday 11:00 a.m. – 7:00 p.m., Sunday 11:00 a.m. – 6:00 p.m.

Responsibilities

- Represent Apple within a single partner store and help customers develop relationships with our brand
- Sell directly to customers, work closely with partners, and create new owners of Apple products
- Provide an amazing customer experience by showcasing products, accessories, and services
- Proactively seek opportunities to expand awareness for new and existing customers
- Leverage curiosity for technology and stay up to date on initiatives impacting the customer journey
- Ensure that all Apple fixtures, product exposures, and merchandising elements are up to date and maintained according to Apple's standards




- Provide daily care and inspection according to guidelines and elevate issues for timely resolution
- Educate customers by delivering individual and group product demonstrations, sharing the latest sales promotions, and encouraging adoption of the Apple platform

Minimum Qualifications

- Typically requires a minimum of 1–2 years of related experience
- Passion for helping customers and partners understand how Apple technology can enrich lives
- Curiosity for continuous learning and eagerness to share knowledge with others
- Outstanding customer focus
- Excellent communication skills
- Ability to educate and inspire others
- Solid relationship building skills with the ability to become a trusted business partner at a single point of sale

Preferred Qualifications

- High level of integrity, trust, and accountability
- Solid self‑motivation and ability to work independently in a fast‑paced, constantly changing environment
- Effective time management including ability to multitask, organize, and prioritize tasks
- Ambition for driving sales results and recommending Apple solutions
- Background in direct sales or solution‑based selling is a plus

Minimum 1–2 years of related experience; passion for Apple technology; excellent communication and relationship‑building skills; curiosity for continuous learning

📌 Advisor, Channel Retail (Toronto)
🏢 Apple
📍 Toronto