Agile Practice Manager - 18-Month Contract (Agile Coach) (Ontario)

Agile Practice Manager - 18-Month Contract (Agile Coach) (Ontario)

04 Sep
|
OTIP Group of Companies (OTIP, Orbit, Curo)
|
Ontario

04 Sep

OTIP Group of Companies (OTIP, Orbit, Curo)

Ontario

Posted Monday, August 31, 2026 at 4:00 AM At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

As Agile Practice

Manager, you will lead the maturity, evolution and effectiveness of Agile delivery practices across ESO and the broader organization. This role is accountable for strengthening Agile ways of working, enabling delivery teams and squads, coaching Scrum Leads and delivery partners, and ensuring Agile practices are applied consistently, pragmatically, and in alignment with business outcomes. The position combines people leadership with practice ownership, delivery enablement, governance support, and continuous improvement across Agile, hybrid, and traditional delivery models.

Practice Management

Collaborate with cross-functional teams to refine and mature the Agile processes, ensuring alignment with business objectives. Provide training and workshops on Agile principles, best practices, and frameworks to project teams, stakeholders, and senior management. Champion a practical Agile mindset and support consistent, fit-for-purpose application of Agile practices across teams, squads, and stakeholder groups.

Establish and maintain meaningful Agile delivery metrics to assess flow, predictability, capacity, dependencies, impediments, delivery health, and continuous improvement opportunities. Evaluation and adjustment of existing delivery practices and processes for continuous improvement. Identify opportunities for process improvement and implement initiatives to enhance project management capabilities.

Foster a culture of learning and knowledge sharing within the project management practice team.

Coach Scrum

Leads, Capability Owners, squad members, project managers, and delivery stakeholders on practical Agile behaviours, ceremonies, delivery practices, and continuous improvement techniques; act as a trusted resource for Agile-related questions, impediments,



and delivery challenges. Manage OGC’s Agile community of practice for Agile practitioners.

Ensure

Agile practices integrate with portfolio intake, prioritization, capacity planning, dependency management, and executive reporting. Support alignment between squads, project teams, product/capability owners, Scrum Leads, and PMO/portfolio functions. Own and evolve Agile standards, guardrails, playbooks, role expectations, and ways of working to support consistent delivery practices across ESO.

Relationship Management

Develop and maintain relationships and effectively communicate with OGC and External stakeholders, often at senior leadership and executive levels.

Staff Management

Lead a team of Project Managers and Scrum Leads in a strong matrix environment. Provide line management support to ensure their success and professional growth including the following: coaching training objective setting and performance management Strategic Planning Collaborate with ESO leaders as well as other stakeholders to share best practices, lessons learned and promote a culture of continuous improvement. Stay up-to-date with industry trends and advancements in Agile methodology and related practices, incorporating relevant insights into our Agile framework.

Anticipate, profile, and enable the Enterprise journey in evolution of Project management Maturity and solution delivery through right sizing and right timing of Methodologies, tools and processes and support thereof. Support the project portfolio, proving well considered input on risks, issues, opportunities, and staff allocations. Evolve capabilities and capacities to meet current and future Portfolio needs to enable execution of projects within budget, scope, and schedule.

Provide strategic guidance in project selection, prioritization,



and resource allocation.

Experience leading or maturing an Agile practice, Agile community of practice, or delivery enablement function. Bachelor's degree in project management, business administration, or a related field. Proven experience (5 years) in Agile project management, and experience in Agile Project Management Practice development/leadership (5 years) with a track record of successfully managing complex projects.

In-depth knowledge of project management methodologies, tools, and techniques. (Scrum, SAFe, Kanban…) Strong leadership and people management skills, with the ability to motivate and inspire teams. Proactive mindset with the ability to anticipate risks, issues and implement timely solutions.

Applicable

Project management certifications (e.g., PMP, CSM, PSM, SAFe…). Proven success in building effective relationships with internal teams and all levels of management. Strong facilitation skills with the ability to plan and facilitate workshops, brainstorming and planning sessions, including process reviews. Ability to communicate effectively in French is a robust asset.

Experience in a consulting or professional services environment is an asset. Proven experience in Insurance or financial services or related industries is an asset. General office environment. May be required to work overtime Defined benefit pension plan for a financially confident retirement ~100% coverage of approved continuing education and licensing fees ~ Flexible work-from-home and hybrid options ~ OGC is comprised of Ontario Teachers Insurance Plan (OTIP), Curo Claims Services, and Orbit Insurance Services.

Candidate communications may refer to OGC when referencing any of the affiliated organizations applied to. This recruitment process uses artificial intelligence tools to assist with screening and assessing applications. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

Together, this includes fostering a diverse, equitable and inclusive environment for all.

📌 Agile Practice Manager - 18-Month Contract (Agile Coach) (Ontario)
🏢 OTIP Group of Companies (OTIP, Orbit, Curo)
📍 Ontario

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