We are hiring an Analyst, Commercial Loans Enforcement!

Reporting To: Senior Director, Commercial Loans Enforcement Full-Time/Part- Time: Full-time Posting Date: August 31, 2026 Closing Date: September 21, 2026 Salary Range: $55,000 - $65,000 Hours of Work: 8:30 a.m. – 5:00 p.m. Grade:

Office Location: 8.3

Toronto

Great location! Steps away from the main public transit station What we offer: Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities! *Eligibility for benefits is dependent on the terms of employment The Opportunity The Analyst is responsible for providing administrative support and collections duties for the enforcement team with timely follow-up on delinquent payments and other arrears due by Borrowers to ensure monthly mortgage commitments are made as due. Will participate in all aspects of commercial mortgage default accounts, including tax payment arrears, monthly arrears reporting and processing of expenses incurred in default loans administration.

How you will contribute: Review monthly bank reports to identify payments outstanding or returned by the bank

Monitor mortgage payment returns, assist in collecting on outstanding accounts, resolve return payments and identifying potential defaulting loans

Contact Borrowers for payment arrangements for outstanding funds and re-present pre-authorized payments within time frames set in department procedures

Issue initial and secondary demand letters for delinquent accounts within time frames set out in the department procedures

Update FN's mortgage administration system (Optimus) with actions taken to resolve collections

Verify that realty taxes and insurance are up to date on delinquent accounts

Corresponding with Borrowers to obtain financial information, rent rolls, and operating statements

Verify costs incurred in administration of default loans with accounting spreadsheets to invoice matching





Preparation of cheque and wire requisitions; deposit cheques; track monthly expense

Assist in preparation of Arrears and Discharge Statements

Complete various Arrears/Delinquency reports for Management, Investors and CMHC Assemble security documents and information packages to be sent to solicitors and various 3rd party professional consultants

Complete Requests for Approval for Legal Action

Monitor and report on fees and expenses of all external service providers

Assist in updating departmental procedures manual and document templates

Maintain and organize Collections and Default filing systems

Assist with internal and external audits

Liaise with numerous First National departments to assist in outstanding items on default files Special projects and other duties as assigned by Management The experience you need: Post secondary education or equivalent work experience required

Strong computer skills - proficient in Microsoft Office applications, including Word and Excel

Proven organizational skills and demonstrated ability to prioritize and multi-task

Strong communication skills, verbal and written, with a confident and assertive telephone manner

Commercial mortgage underwriting and loan servicing experience an asset

Ability to work and collaborate effectively with internal and external stakeholders

Attention to detail Working Workplace and Physical Demands Analysis: Office environment

Periods of high volume with tight timelines

Long periods of stationary position/sitting

Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)





Long periods of time in viewing a computer screen

Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program

Occasionally attend out-of-office meetings and industry functions Why join First National?

Competitive Compensation

Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)

Hybrid working environment Extensive training programs to set our employees up for success Modern office environment conducive to collaboration

Supportive teamwork culture Opportunities to give back to the communities and work through events focused on a variety of charities Ongoing social events throughout the year The team you’ll join: Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.

First

National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners. We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.

Artificial

Intelligence is not used in our recruitment or hiring process for this role.

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.

First

National supports requests for accommodation from applicants with disabilities; please contact Human Resources at [email protected] should you need an accommodation at any point in the recruitment process. #FNFLOON

📌 Analyst, Commercial Loans Enforcement (Toronto)
🏢 First National
📍 Toronto