As the Client Services Director at BDA, engage with enterprise accounts and foster growth strategies in a hybrid working environment in Waterloo, Ontario. This pivotal role demands strategic leadership and client relationship management. You will guide a talented team dedicated to enhancing client service delivery and driving revenue through creative merchandise solutions.

By collaborating with various departments and engaging directly with clients, you will support long-term brand partnerships and ensure satisfaction. Your strong communication and negotiation skills will be essential in navigating the complexities of client relationships. Key Responsibilities:

- Develop client-specific marketing and promotional strategies
- Oversee execution of large client projects and service delivery




- Conduct team meetings and performance evaluations regularly
- Ensure CRM compliance with accurate forecasting
- Collaborate with internal stakeholders for seamless operations

Requirements:

- Bachelor’s degree in Business or related field
- Minimum 10 years in sales or client management
- Strong track record in strategic growth and leadership
- Exceptional communication and negotiation abilities
- Financial acumen in budgeting and forecasting

Express your passion for client service and become a part of BDA’s innovative team.

📌 BDA Client Services Director Role (Ontario)
🏢 BDA
📍 Ontario