Overview

We are seeking a personable and professional individual to join our team as a BellPerson. This role is essential in providing exceptional guest experiences and ensuring smooth front office operations. The ideal candidate will possess excellent communication skills, a welcoming demeanor, and the ability to handle multiple responsibilities efficiently.

Previous hospitality or hotel experience is preferred, but a strong customer service orientation and proficiency with driving are key. Multilingual or bilingual abilities are highly valued to assist a diverse guest base. This position offers an engaging environment where your interpersonal skills will directly contribute to guest satisfaction and overall operational success.

Responsibilities

- Greet guests warmly upon arrival and provide luggage assistance.
- Maintaining and upseep of lobby and pool area when required
- Handle guest inquiries, requests, and complaints with professionalism and empathy
- Operate Hotel Airport Shuttle for pickup and drop.
- Provide information about hotel amenities, local attractions, and services
- Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met promptly




- Uphold excellent phone etiquette at all times to foster positive guest interactions
- Support front desk operations during peak hours or staff shortages as needed

Skills

- Strong customer service skills with a friendly and skilled demeanor
- Excellent communication skills, both verbal and written
- Ability to operate multi-line phone systems efficiently
- Multilingual or bilingual abilities to serve diverse guests effectively (preferred)
- Experience in hospitality, hotel front desk operations, or guest services (preferred)
- Knowledge of phone etiquette and guest interaction best practices
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Proven ability to remain calm under pressure and resolve issues diplomatically

This role is vital in creating a welcoming environment for our guests while ensuring seamless front desk operations. We value candidates who are enthusiastic about hospitality and committed to delivering outstanding service. Pay: Up to $15.35 per hour

Benefits

- On-site parking
- Paid time off

Work Location: In person

📌 Bell Person (Saskatoon)
🏢 Saskatoon Inn u0026 Conference Centre
📍 Saskatoon