Campaign Auditor – SFMC

Location: Toronto, ON

Onsite Flexibility: Hybrid – in office every Thursday and every fourth Friday of the month

Contract Details

- Position Type: Contract
- Contract Duration: 12 months (with potential for extension and conversion to FTE)
- Pay Rate: C$55.00–C$60.00 / Hour (CAD)
- Shift / Schedule: 37.5 hours/week, 9:00 AM – 5:00 PM, Monday to Friday

Job Summary As the Campaign Auditor , you will be deeply involved in the end-to-end campaign development process, ensuring that every aspect of multiple automated customer journeys is thoroughly validated using Salesforce Marketing Cloud and Data Cloud. You will lead the QA/QC efforts across various email and digital campaigns, working closely with cross-functional teams, including Project Managers and Developers, to validate the end-to-end campaign artifacts (Journey, Automation, Segments, Data extensions, Calculated Insights, Emails).

Your role will involve developing and implementing processes for campaign audit execution, engaging with campaign stakeholders to understand their requirements, and ensuring solutions meet their needs. You will be accountable for ensuring that all campaigns meet quality standards and best practices before they are launched. You will ensure adherence to company policies and procedures, maintain compliance with laws, regulations, and guidelines.

Monitoring and tracking process issues, making recommendations to streamline, enhance, and improve overall processes, and troubleshooting issues to ensure the lead generation cycle remains on track will also be key aspects of your role.

Key Responsibilities

- Validation: Ensure completeness of email and digital marketing campaigns using Salesforce Marketing Cloud and Data Cloud.
- Process Implementation: Develop and implement processes for campaign audit execution.
- Quality Assurance: Execute quality assurance on developed work and collaborate with the quality team to ensure all digital campaigns meet quality standards.
- Stakeholder Engagement: Understand campaign stakeholders' requirements and ensure solutions meet their needs.
- Initiative:



Be a self-starter who can take the initiative to develop current processes.
- Defect Analysis: Identify, analyze, and document defects, questionable functions, errors, and inconsistencies.
- Compliance: Ensure adherence to company policies and maintain compliance with laws, regulations, and guidelines.
- Collaboration: Collaborate with Project Management and Development staff through all stages of the project lifecycle.
- Process Monitoring: Monitor and track process issues, making recommendations to streamline, enhance, and improve overall processes.
- Campaign Process Improvements: Lead the development of campaign process improvements.
- Troubleshooting: Troubleshoot issues to ensure the lead generation cycle remains on track and provide support to address client issues for immediate resolution.
- Operational Excellence: Ensure that all processes related to a campaign are met, capture necessary reporting metrics, and enforce proper housekeeping within Salesforce Marketing Cloud.

Required Skills

- Demonstrated experience in Salesforce Marketing Cloud Journey Builder, Email Studio, Automation Studio, and SQL – 2 years
- Proven experience in campaign execution processes, having been actively involved in the past as a campaign developer – 2 years
- Data-Driven: Enjoy investigating complex problems and making sense of information, communicating detailed information in a meaningful way
- Quality Focused: Ensuring every piece of work is delivered defect-free and with the highest possible quality
- Continuous Improvement: Possess a continuous improvement mindset to enhance checks, reduce errors, and improve overall email development quality
- Values-Driven: Bring your real self to work and live our values — trust, teamwork, and accountability
- People-Oriented:



Passionate about building relationships and connecting with others through respect and authenticity
- Time Management: Excellent time management skills with a proven ability to meet deadlines
- Self-Starter: Ability to navigate ambiguity and operational challenges

Preferred Skills

- Adobe experience – Adobe Analytics, Adobe Audience Manager, Adobe Target (or similar)
- Workfront experience or equivalent (Jira)
- Knowledge of Salesforce Data Cloud
- Experience as a Quality Assurance Analyst is a bonus

Education Requirements

- Bachelor's degree in Computer Science, Digital Marketing, Math, Engineering, or a related field (required)

Required Experience

- 2 years of experience in Salesforce Marketing Cloud Journey Builder, Email Studio, Automation Studio, and SQL
- 2 years of experience in campaign execution processes with active involvement as a campaign developer
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund

Important Notes

- Interview process: Panel of 2–3 interviews, conducted virtually

About the Client This client is a leading North American financial institution providing a comprehensive range of banking, wealth management, and capital markets products and services. Operating across Canada and internationally — including significant commercial and investment banking presence in the United States and other global markets — the organization serves millions of individual, business, and institutional clients. The firm employs marketing professionals, campaign developers, data analysts, digital strategists, project managers, and technology specialists who collaborate across enterprise-level platforms and cross-functional teams.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-12790

📌 Campaign Auditor – SFMC (Toronto)
🏢 Global Technical Talent, an Inc. 5000
📍 Toronto