Salary The salary range for this position is CAD $46.37 - $66.66 / hour

Job Summary

Join the Future of Cardiac Surgery at Royal Columbian Hospital

Are you an experienced cardiac nursing professional ready to take on a pivotal leadership role in one of British Columbia's most advanced cardiac programs? Royal Columbian Hospital (RCH) is now hiring a Cardiac Surgery Coordinator to help lead the delivery of exceptional patient care across the cardiac surgery continuum.

Royal Columbian Hospital

Royal Columbian Hospital is conveniently located adjacent to the Sapperton SkyTrain station on the Expo Line1. This makes it easily accessible by public transit for both patients and staff.

Join us on an exciting project and make history. The Royal Columbian Hospital Redevelopment Project (RCHRP) is a multi-year, multi-phase project to increase the hospital's capacity, beds, and services. Read more here RCHRP Phase Two

New Westminster

Current Westminster is known for its stunning waterfront views along the Fraser River, located on the north side of the Fraser River bordering several municipalities in each direction (Burnaby, Coquitlam, Surrey, and Delta), making it the centre of the Greater Vancouver region.

Experience the exceptional benefits of working with us including:

- Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage.
- Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
- Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
- Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
- Maternity Top-Up: Receive an 87% top-up during maternity leave.
- TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes
- Additional employee discounts and perks available

*Eligibility based on employment status

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

This position is responsible to prioritize, coordinate and facilitate the appropriate placement of patients requiring cardiac surgery within Royal Columbian Hospital (RCH) and throughout Fraser Health.

In direct collaboration with Cardiac Surgeons and the RCH Surgical Program, is accountable to lead the development, implementation, evaluation and maintenance of a cardiovascular waitlist management system and database to prioritize and facilitate patient placement. Establishes systems to advise/notify cardiologists and referring physicians of patient health status to facilitate completion of procedures within wait-time guidelines; provides patient/family-centered support and education; acts as key liaison for patients and medical staff; ensures the integrated tracking and reporting of statistics related to quality indicators, outcomes, program effectiveness and quality improvement. Develops policies and procedures appropriate to various areas such as patient preparation, efficient transfer of patient cases, tracking of complications, and development of appropriate avenues for follow-up.

Responsibilities

1. Establishes systems and processes to assist referring physicians in triage of patients for pacemakers, ICDs (implantable cardiac defibrillator), CRT's (cardiac resynchronization therapy), cardiac catheterization, and cardiac interventions.



Ensures referrals are processed in a timely manner and includes complete urgency status, clinical, demographic and contact information.
2. Develops, implements and manages an effective cardiovascular waitlist management system for RCH and Fraser Health. Collaborates with Cardiologists, Internists, other Cardiovascular Coordinators and the British Columbia Cardiac Registry in the development, implementation and maintenance of a current, complete and accurate database for all patients awaiting cardiac surgery. Ensures database includes: tracking of patient waiting times and stability while awaiting various procedures related to cardiac intervention and diagnostic catheterization. Maintains current waiting lists, identifying patients exceeding recommended maximum waiting times. Ensures statistics for waiting lists and cases completed are complete and recorded in the database.
3. Facilitates continuity of flow for cardiovascular patients from initial booking to post-discharge rehabilitation and follow-up care. Ensures that all appropriate pre-operative diagnostics are complete; appropriate patient results, consultations, and procedure reports are available to the on-call interventionist; coordinates discharge planning. Coordinates transfer of post-operative patients to other hospitals as necessary.
4. Establishes systems for notification for cardiologists and referring physicians of changes in patients' conditions;. Collaborates with physicians to develop options to facilitate patients having procedures completed within recommended waiting time guidelines. Develops reports for physicians and the interventional cardiology department related to database inquiries.
5. Ensures that patient/family centered support and educational information is provided to cardiovascular patients in a timely manner. Education includes: informing patients/families of available options for procedures within wait time guidelines; procure information, facilitating referrals to required services (ie counseling, cardiac rehabilitation).
6. Acts as a key liaison for external and internal providers and patients; provides pertinent information to stakeholders to facilitate decision-making and timely access to care.
7. Coordinates triage rounds to ensure most urgent cases are prioritized; attends rounds and records the plan of care for each patient. Disseminates plan of care post rounds in discussions with the team. Collaborates with cardiologists to develop criteria for cardiac surgery consults.
8. Addresses system gaps impacting quality of patient care such as pre-admission patient education, communication of wait list status information to physicians, ongoing telephone support to wait- listed patients.
9. Develops and implements a joint triage system with an appeal process for the cardiologists to ensure timely case review and patient selection.
10. Collaborates with the Director of the Cardiac Registry and other Cardiovascular Coordinators to integrate tracking of quality indicators and outcomes.



Prepares and presents monthly statistics to the cardiac program team; responsible for quality improvement projects to optimize program effectiveness and efficiency.
11. Develops policies and procedures re: patient preparation, transfer of patient cases, tracking of complication s and development of appropriate avenues for follow-up and other related areas.
12. Provides work direction to a variety of clerical staff as appropriate.
13. Represents the dept on internal and external committees as appropriate.

Qualifications

Education and Experience

Undergraduate degree in a health discipline such as nursing, cardio-technology, perfusion, health administration, or related clinical discipline, plus a minimum of five (5) years' recent related cardiac experience in a complex tertiary care acute environment, supplemented with experience in research/patient registry databases, report writing, quality improvement measurement and program development; or an equivalent combination of education, training and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

- Comprehensive knowledge of healthcare delivery systems.
- Demonstrated ability to work independently and in collaboration and consultation with others.
- Demonstrated communication skills to a wide range of clients/families, medical staff and external agencies.
- Demonstrated ability to analyze processes and systems; problem solve, make decisions and take action in a crisis environment. .
- Demonstrated skills in the application of communications and computerized technology to address information requirements.
- Demonstrated ability to work in a highly dynamic environment subject to continuous change with the ability to maintain priorities.
- Demonstrated ability to work diplomatically and persuasively to establish and maintain effective work relationships with internal and external stakeholders.
- Proficiency in the use of computer and applicable software applications.
- Physical ability to perform the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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📌 Cardiac Surgery Coordinator, Royal Columbian Hospital (New Westminster)
🏢 Fraser Health
📍 New Westminster