Job Title: Cell Phone Repair Technician

Location: Aurora, ON

Job Type: Full-Time & Part time (We need 1 Full-Time & 1 Part-Time Cell Phone Repair Technician)

Company: Fast Cell Repair Ltd.

Starting Salary: $18 Per Hour

About the Role

Fast Cell Repair is expanding across Canada and looking for skilled, reliable, and customer-focused Cell Phone Repair Technicians. You will be responsible for repairing devices, providing excellent customer service, and supporting store sales operations.

Key Responsibilities

Device Repair

Diagnose and repair smartphones and tablets (Apple, Samsung, Google, LG, etc.)

Perform screen replacements, battery swaps, charging port repairs, back glass repairs, camera repairs

Ensure all repairs meet company quality standards

Maintain a clean and organized repair station

Follow all repair SOPs for quality and safety

Customer Service

Greet and assist customers professionally

Explain repair issues, timelines, and pricing

Ensure a positive customer experience and encourage Google reviews

Sales & Store Operations

Upsell accessories, screen protectors, and warranty packages

Create accurate repair tickets in the POS system

Handle payments and provide receipts

Maintain product displays and keep the store clean and organized





Inventory & Reporting

Track parts and accessory inventory

Report low stock or missing items

Follow store-level cash handling and security procedures

Requirements

Minimum 1–2 years of hands-on cell phone repair experience required

Strong technical knowledge of smartphone hardware

Ability to diagnose problems quickly and accurately

Good communication and customer service skills

Ability to work in a fast-paced retail environment

Honest, reliable, and punctual

Basic computer/POS experience

Preferred Qualifications

Micro-soldering experience (optional)

Experience repairing tablets, laptops, or game consoles

Previous experience in a phone repair or electronics retail store

What We Offer

Competitive salary + commissions

Growth opportunities as the company expands

Training and development

Employee discounts on repairs & accessories

How to Apply

Please send your resume to:

Email: [[email protected]]

WhatsApp: [+1-(phone hidden)]

Include

- Your repair experience
- Locations you can work
- Your availability
- Expected salary

Job Types: Full-time, Part-time Pay: From $18.00 per hour

Work Location: In person

📌 Cell Phone Repair Technician (Aurora)
🏢 Fast Cell Repair
📍 Aurora