Apple's Canadian Channel Strategy & Operations (CSO) team is responsible for ensuring that customers have the best possible experience anywhere Apple products are sold across our Channel Retail partners. As the leader of Product Launches & Strategic Projects on the Canadian CSO team, you will lead the operational planning and cross-functional steering of new product launches across Canada, and drive strategic projects that require broad cross-functional alignment.

Responsibilities:

- Lead cross-functional coordination and communications across all Canadian stakeholder teams and routes-to-market during new product introductions (NPI)
- Lead product launch planning and post-effort review for Canada in collaboration with Global teams
- Lead cross-functional adoption of worldwide and local transformational projects
- Actively explore opportunities to streamline and innovate processes through AI and emerging technologies
- Be a role model and advocate for the company's values and principles
- Be willing to travel locally/domestically (10%) and internationally (5%)

Minimum Qualifications:

- Generally requires 8+ years of experience in a related role
- Ability to thrive in an setting of influence without control
- Proven experience with, and passion for,



process improvement and automation
- Excellent written and verbal communication skills
- Comfortable juggling several unrelated projects with competing deadlines and multiple stakeholders
- Commitment to provide a consistent and unparalleled customer experience
- Self-starter with exceptional time management and organizational skills
- Proven consultative skills and the ability to develop relationships quickly
- Perform well in high-pressure situations in a fast-paced, ambiguous environment
- Able to work independently and as part of a global, cross-functional team
- Strong learning agility and change management skills
- Bachelor's degree or equivalent experience required

Preferred Qualifications:

- Project management experience in an agile environment
- User experience with Apple hardware and software products
- Detailed knowledge of the Canadian retail landscape

Bachelor's degree or equivalent experience required; 8+ years of experience in a related role; proven experience with process improvement and automation; excellent written and verbal communication skills; strong learning agility and change management skills.

📌 Channel Strategy - Product Launch & Strategic Projects (Toronto)
🏢 Apple
📍 Toronto