Overview:

Calgary Mental Health & Wellness Centre is a client-centered psychology clinic committed to compassionate care and clinical excellence. We are seeking a Clinic Administrator to provide front-desk and client support, and ensure the clinic runs smoothly for both clients and clinicians. This role is ideal for someone with solid organizational skills, administrative experience in a healthcare setting, and proficiency in systems such as Jane App.

As the Clinic Administrator, you will be a key part of our team—overseeing client communications and scheduling logistics, assisting with billing, supporting clinicians, and contributing to a welcoming and professional clinic environment.

Please note: Occasional Saturday coverage may be required to support clinic needs.

Key Responsibilities:

Front Desk & Office Management

- Greet clients and respond to calls, voicemails, and emails with professionalism and warmth
- Maintain clinic organization, cleanliness, and supply levels
- Ensure reception and therapy rooms are tidy and stocked throughout the day

Billing, Scheduling & Financial Support

- Process payments and direct billing through Jane App
- Issue invoices and ensure accurate record keeping

Team & Contractor Coordination

- Support Clinic Director with scheduling, project timelines, and reporting
- Help with onboarding paperwork and communication for new contractors
- Maintain and update internal SOPs and clinic documentation
- Provide general support to clinicians to enhance workflow efficiency

Clinic Growth & Development





- Assist with scheduling content for social media or contributing to blog posts
- Offer insights on improving administrative systems and client experience

What We’re Looking For

Required Qualifications:

- Minimum 1 years administrative experience in a healthcare or mental health clinic setting
- At least 6 months of experience with Jane App
- Strong attention to detail and the ability to multitask effectively
- Clear and professional communication (verbal and written)
- Ability to work independently and manage multiple responsibilities

Assets (Not Required):

- Experience developing or managing SOPs/internal documentation
- Comfort with content planning for social media or clinic communication
- Familiarity with contractor roles and independent practice operations
- Experience supporting a small but dynamic clinical team

How to Apply: Please send your resume and a short cover letter outlining your fit for this position. We thank all applicants for their interest.

*Only shortlisted candidates will be contacted. Applications will be reviewed on a rolling basis until the right candidate is found.

Job Types: Full-time, Permanent

Pay: $24.00-$26.00 per hour

Benefits

- Extended health care
- On-site parking

Ability to commute/relocate:
- Calgary, AB T2H 2B8: reliably commute or plan to relocate before starting work (required)

Application question(s):
- Are you currently located in Calgary, Alberta?

Education:
- Secondary School (required)

Experience:
- Jane App : 1 year (preferred)

Work Location: In person

📌 Clinic Administrator – Mental Health Practice (Calgary)
🏢 Calgary Mental Health u0026 Wellness Centre
📍 Calgary