The Technician will work with our service managers to deliver, install, inspect, repair and perform periodic preventive maintenance on Espresso machines, Brewing machines and grinders including water softeners.

Responsibilities :

- Installing new machines in accordance with a fast paced roll-out schedule
- Scheduling and performing preventative maintenance on all machines in your service area
- Emergency on-site technical support for the GTA
- Covering other service areas as needed
- Customer Equipment and Recipe training (Barista Experience helps)
- Troubleshooting and repair of mechanical, electrical, hydraulic and electronic systems
- Technical support of our national service partner network
- Spare parts department management
- Some evening, week-end and holiday on-call is required

Requirements :

- Preferred candidate will have 2 years electro-mechanical experience
- Ability to work on commercial espresso, coffee brewing, coffee grinding and water filtration systems.
- Previous field service experience in similar field required
- Electronics, appliance technician or other related degree preferred
- Excellent troubleshooting skills and mechanical aptitude




- Skilled with the use of test instruments such as multimeters
- Superior customer service skills
- Professional attitude and appearance
- Ability to work independently and organize own activities
- Must be able to work on your own or as part of a team
- Ability to communicate clearly both verbally and in writing
- Valid Driver’s License and an acceptable driving record
- Must be able to regularly lift up to 25 lbs and occasionally up to 70lbs
- Experience in the coffee industry is helpful, but not required
- Must be able to drink coffee as the final step is the quality evaluation of dispensed coffee (taste and appearance)
- Travel outside your service area as needed

Benefits and why to work with us:

- Our progressive environment offers competitive wages
- Discounts for you and your family on all products and merchandise we sell.
- Our friendly and excellent team will make you feel at home

Job Type: Full-time Pay: From $28.00 per hour

Advantages

- Casual dress

Work Location: In person

📌 Coffee and Espresso Machine Technician (Concord)
🏢 Alfa Cappuccino
📍 Concord