Description

Some of what you will do:

Responsible and accountable for collection activity, credit analysis and assessment of risk with credit accounts. Additional responsibilities include relationship management, negotiation, reporting and improved communication.

Specifically, You Will:

- Collect and follow up aged accounts receivable, monitor payment trends and carry out corrective measures for overdue accounts as required.

- Ensure the customer operates and maintains the credit account within terms and conditions of sale/service or contract.

- Serve as the contact/liaison for the assigned account portfolio.

- Review/recommend credit limits to increase/decrease, suspend/reinstate credit privileges Communicate/escalate credit concerns as required with accounts that present credit risk/loss, require credit hold or third-party collection.





- Maintain detailed collection/credit system notes for all account activity and maintains credit history files.

- Coordinate timely resolve with Customer Care, Sales and/or Operations for account issues that may include but are not limited to, disputed deliveries, returns and credits.

Some of what you need:

- Post Secondary Education.

- University Degree or College Diploma would be an asset.

- CCP Designation or related courses would be an asset.

- 4-6 years prior related experience.

Physical demands/working conditions:

- Remote Setting

Some of what you will get:

- Associate discount

- Health and Dental benefits

- RRSP/DPSP

- Performance bonuses

- Learning & Development programs

- And more...

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📌 Credit and Collections Representative (Contract) (Richmond Hill)
🏢 Staples
📍 Richmond Hill