Data Quality / CRM Operations Evaluator

Position: Data Quality / CRM Operations Evaluator

Type: Hourly Contract

Compensation: $80–$120/hour

Location: Remote

About the Opportunity

This chance is for experienced data quality and CRM operations professionals to contribute their expertise to an advanced AI research and evaluation project.

You will review and assess AI-generated work products, including documents, spreadsheets, and presentation decks, for accuracy, rigor, consistency, and domain-specific quality. The work focuses on applying practical expertise in data quality management, CRM operations, data governance, and customer data processes to evaluate AI-generated outputs.

This is a fully remote, hourly engagement designed for professionals with substantial experience managing and evaluating data and CRM-related workflows.

Responsibilities

- Evaluate AI-generated data quality and CRM operations artifacts against domain-specific quality standards and evaluation rubrics.
- Review documents, spreadsheets, and slide decks for accuracy, completeness, consistency, and operational relevance.
- Assess AI-generated outputs related to CRM processes, customer data management, data quality, and operational workflows.
- Identify data inconsistencies, factual errors, missing information, duplicates, and process gaps.
- Evaluate the accuracy and effectiveness of data quality procedures, CRM workflows, and operational recommendations.
- Review spreadsheets and structured data for accuracy, consistency, formatting, and logical integrity.
- Identify presentation, formatting, visual, and communication issues in Microsoft Office and Google Workspace deliverables.




- Provide clear, concise, and structured written feedback explaining identified issues.
- Apply consistent domain-specific evaluation criteria when grading AI-generated work products.
- Use professional judgment to distinguish between minor formatting issues and substantive data or operational errors.
- Help improve the quality and reliability of AI systems by identifying weaknesses in generated data quality and CRM operations content.

Required Qualifications

- 5+ years of relevant professional experience in data quality, CRM operations, or closely related fields.
- Native or professional fluency in English.
- Strong practical understanding of data quality management and CRM operations.
- Experience working with customer data, CRM systems, data processes, or operational workflows.
- Highly proficient with Microsoft Office and Google Workspace, particularly PowerPoint and Google Slides.
- Strong analytical and critical-thinking skills.
- Ability to evaluate complex work products for accuracy, consistency, rigor, and operational quality.
- Excellent written communication skills with the ability to provide clear and structured feedback.
- Ability to work independently in a remote, asynchronous environment.

Preferred Qualifications





- Master's degree or higher from a reputable institution.
- Experience with CRM platforms, customer data systems, data governance, or data quality frameworks.
- Experience in data validation, data cleansing, deduplication, data integrity, or quality assurance.
- Experience creating or reviewing operational documentation, reports, spreadsheets, dashboards, or presentations.
- Experience with enterprise CRM and data management environments.
- Previous experience with AI evaluation, AI training, quality assurance, or benchmark development is a plus.

Compensation

- $80–$120/hour
- Hourly contract engagement.
- Fully remote opportunity.
- Opportunity to apply professional data quality and CRM operations expertise to AI evaluation and quality improvement.

Eligibility

- Data quality and CRM operations professionals with 5+ years of relevant professional experience are encouraged to apply.
- Candidates must demonstrate strong expertise in data quality management, CRM operations, or related operational data functions.
- Strong proficiency in Microsoft Office and Google Workspace, particularly presentation tools, is required.
- Candidates with an advanced degree (Master's or higher) are preferred.

Application Process

1. Apply for the Data Quality / CRM Operations Evaluator position.
2. Complete the required screening process.
3. Demonstrate relevant data quality and CRM operations expertise.
4. Complete any required evaluation or assessment.
5. Complete onboarding if selected.
6. Begin reviewing and evaluating AI-generated data quality and CRM operations work products.

📌 CRM Operations Specialist (Remote | ) (Canada)
🏢 Synthires
📍 Canada