OMEX Agriculture Inc. is a Canadian fertilizer company with nearly 50 years of experience serving customers in over 65 countries, including more than 25 years in Canada. OMEX is a leader in the development of innovative fertilizer and supplement products for the agriculture and horticulture markets and operates a proprietary formulating plant in Oak Bluff, Manitoba .

OMEX Agriculture Inc. is currently looking for a positive, energetic, organized, detail-oriented, customer-focused, and team-oriented individual to join our team as a Customer Service & Marketing Coordinator . This role will support our office and sales team and report to the Operations and Marketing Manager at our head office in Oak Bluff, MB.

This is a full-time position; however, we are open to considering a current post-secondary student who is available to work part-time during the school year and transition to full-time hours during the summer. The schedule for a student candidate can be discussed based on school commitments and business needs.

Key Responsibilities:

Administration, Order Processing & Customer Service

- Answer general phone calls from customers, vendors, and sales representatives while maintaining OMEX’s high standard of customer service.
- Enter, process, and ship customer orders accurately and efficiently.
- Prepare and administer required paperwork for third-party warehouses.
- Arrange logistics to ship products throughout Western Canada and the United States.
- Build and maintain relationships with transportation providers to ensure timely and accurate deliveries.
- Work closely with customers to address inquiries and concerns regarding product availability, orders, and shipments.
- Provide quotes to recent and existing customers as required.




- Scan and accurately save shipping documentation to OMEX’s internal portal for record keeping.
- Liaise daily with the Production Department to support timely manufacturing and maintain adequate inventory levels for sale.
- Assist with assigning and moving products to appropriate warehouses for customer orders.
- Assist the Production Department during busy periods with preparing and printing product labels.
- Contribute ideas and assist with implementing improvements to operational processes.
- Process monthly inventory counts for external warehouses.
- Provide administrative support to the sales team, including preparing brochures and assisting with travel and meeting arrangements.
- Assist management with various projects and assignments and perform other duties as required.
- Maintain a positive and professional attitude while managing multiple priorities and complying with company policies and procedures.
- Sort incoming mail and courier deliveries and prepare outgoing mail and courier shipments as required.

Marketing Coordination
- Assist with managing content for OMEX’s social media platforms to promote the brand and engage customers.
- Content creation and design is a requirement in this role using Canva and other tools.
- Post blogs and educational content to the company website.




- Assist with developing and implementing digital and creative marketing initiatives designed to increase brand awareness, website traffic, and sales.
- Create and prepare brochures and other marketing materials for sales representatives.
- Create, update, and prepare product labels for production as required.

Qualifications
- Post-secondary education in Business, Marketing, Agriculture, or a related field is preferred.
- Current post-secondary students are encouraged to apply.
- Previous experience in customer service, administration, marketing, agriculture, or a related field is considered an asset.
- Proficient with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
- Comfortable working with social media platforms and digital marketing tools.
- Excellent verbal and written communication skills.
- Strong time management and prioritization skills, with the ability to manage multiple tasks and meet deadlines.
- Strong attention to detail and accuracy, with reliable follow-through.
- Ability to work effectively in a time-sensitive environment where customer satisfaction is a priority.
- Creative problem-solving skills and sound business judgment.
- Team-oriented with strong interpersonal skills and the ability to work effectively with individuals across different departments and roles, including Sales, Accounting, Logistics, Production, and Warehousing.
- Positive, qualified, and adaptable approach to changing priorities.

Transportation is required, as public transportation is not available to our Oak Bluff location. We thank all candidates for their interest. Only those selected for an interview will be contacted.

Deadline: Until position is filled.

📌 Customer Service & Marketing Coordinator (Oak Bluff)
🏢 OMEX Canada
📍 Oak Bluff