Join our dynamic team as a Customer Service Representative and become the friendly, knowledgeable voice that helps customers navigate their needs with confidence! In this energetic role, you will deliver exceptional service by addressing inquiries, resolving issues, and providing tailored solutions. Your enthusiasm and communication skills will help foster positive relationships, ensuring every customer feels valued and supported.
This paid position offers an exciting chance to develop your sales and analysis skills while making a meaningful impact on our customers’ experiences.
Duties
- Engage with customers to answer questions, provide product information, and resolve concerns efficiently.
- Utilize strong communication skills to build rapport and ensure customer satisfaction through active listening and clear explanations.
- Identify opportunities for upselling and cross-selling products or services to enhance customer value and meet sales targets.
- Demonstrate excellent phone etiquette by maintaining professionalism, patience, and positivity during all interactions.
- Analyze customer needs and feedback to suggest improvements or solutions that improve overall service quality.
Qualifications
- Proven experience in customer service roles with excellent communication skills.
- Ability to analyze customer interactions to identify trends or areas for improvement.
- Previous experience in sales or upselling is a plus, demonstrating a proactive approach to customer engagement.
- Exceptional phone etiquette combined with patience, empathy, and problem-solving abilities.
- able to lift up to 50 lbs
- own transportation
- Working weekday, evening, weekends and holidays.
Join us today as a Customer Service Representative where your energy fuels exceptional service! Bring your enthusiasm, communication prowess, and analysis skills to create memorable experiences for every customer you assist. We’re excited to support your growth in a vibrant environment dedicated to excellence! Pay: From $17.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Application question(s):
- open availability
Experience:
- Customer service: 1 year (required)
Work Location: In person
📌 Customer Service Representative (Coldbrook)
🏢 Irving Grab n Go, Robins Pizza Hut
📍 Coldbrook
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