Junior —

- Data Center Operations ·
- Americas Region(12–18 Month Contract)About OptoraAt Optora, we're an international team of dedicated, creative IT experts united by a shared passion for technology and a genuine drive to help others. We deliver network infrastructure solutions with the utmost care, commitment, and precision - and we always go the extra mile.

Our founders believe in connection: between languages, cultures, organizations, and technology. Our close-knit team brings unique expertise and a progressive outlook on digitalization. Not because we have to, but because it's what drives us.

Our Mission

We keep our clients' network infrastructure running - around the clock, around the world.

So they can focus on what really matters: growing their business.

What We Stand For Honesty: We believe in trust through transparency, reliability, and consistency.

Professionalism: We deliver quality as standard — systematic, thorough, with no half measures.

Always Helpful: We're service-minded, proactive, and genuinely care about our clients' success.Position SummaryWe are seeking an enthusiastic and motivated Junior Data Center Network Engineer to join our Data Center Operations team, supporting a client engagement covering the Americas region.This is a 12–18 month engagement, ideal for someone early in their data center career who is eager to build hands-on experience and grow under the guidance of senior engineers.The ideal candidate has a minimum of 1.5 years of hands-on experience in a data center environment - comfortable with cross-connects and general connectivity - and must be based in and available to work within Americas (North &

- South America) time zones, as this is a firm requirement of the role.Any exposure to networking fundamentals (routing/switching) is a bonus, not a requirement: full training is provided on the job.Role at a Glance●
- Level: Junior (12–18 months of hands-on data center experience)●
- Engagement Length:



12–18 months●
- Location / Time Zone: Americas (North &
- South America) — must be based in and working within Americas time zones; no exceptions●
- Target Start Date: Within 4–6 weeks of offerKey Responsibilities Support daily operations of data center network infrastructure, including structured cabling systems, fiber optics, patch panels, and cross-connects.●
- Perform and validate rack and stack activities, cable patching, and connectivity troubleshooting.●
- Utilize DCIM (Data Center Infrastructure Management) tools to manage asset tracking, power capacity, space utilization, and connectivity records.●
- Assist with configuring and troubleshooting network devices, under the guidance of senior engineers.●
- Create, review, and execute detailed MOPs (Methods of Procedure) for maintenance, installations, and infrastructure changes.●
- Support coordination of onsite technicians and third-party vendors to help ensure work is executed according to scope, quality, and safety standards.●
- Manage incidents, service requests, and change tickets through the Jira ticketing system, ensuring accurate documentation and timely resolution.●
- Maintain up-to-date network diagrams, documentation, and infrastructure records.●
- Participate in change management processes and support scheduled maintenance windows.●
- Contribute to continuous improvement initiatives within data center operations.

Required Qualifications ●

- Minimum 1.5 years of hands-on experience in a data center environment, including cross-connects, structured cabling,



and general connectivity.●
- Based in and available to work within Americas (North &
- South America) time zones - this is a firm requirement, no exceptions.●
- Physical patching experience within a data center environment.●
- Strong written and verbal English communication skills.●
- Eagerness to learn and grow into a full network engineering role, with support from senior team members.

Preferred

Qualifications●

- Basic understanding of Layer 2/Layer 3 networking concepts (VLANs, routing/switching fundamentals) — any "logical"

experience is a bonus; full training is provided on the job.●
- CCNA certification or equivalent foundational networking knowledge.●
- Exposure to IX (Internet Exchange) or transit connectivity, and interconnect delivery troubleshooting.●
- Knowledge of optic types and compatibility, data center colocation services, and creating Letters of Authorization (LOAs).●

Experience working with customers or partners in an external-facing capacity.●
- Familiarity with ITIL-based service management practices and DCIM (Data Center Infrastructure Management) platforms.●

Experience with network hardware (routers, switches, transceivers) and physical data center environments - this is a strong plusCore Competencies●
- Strong organizational and documentation skills●
- Effective communication and stakeholder coordination●
- Attention to detail and process adherence●
- Ability to manage multiple priorities in a fast-paced environment●
- Commitment to operational excellence and uptime reliabilityWhat We Offer●
- Competitive salary based on experience●
- Opportunity to work with cutting-edge data center technology●
- Hands-on mentorship from senior data center engineers on the team●
- Career development and certification support●
- Collaborative, international team environment●
- Flexible working arrangements

📌 Data Center Engineer (less than 2y experience) (Canada)
🏢 Ennismore
📍 Canada