The Quality Assurance Specialist will ensure the quality and reliability of FIELDBOSS software. The main responsibility is to identify and document defects, inconsistencies, and areas of improvement throughout the development lifecycle. An important part of the role is to maintain test scripts that are used for manual and automated testing.

The ideal candidate can complete tasks with minimal supervision commensurate with their skill and experience level. The employee in this role will work independently and as a task leader, often balancing multiple deadlines concurrently. The “Quality Assurance Specialist” will provide responsive service levels with a professional and friendly attitude.

FIELDBOSS Elevating Service Excellence in Elevator and HVAC Contracting

Quality Assurance Specialist

– Toronto, Ontario

– Full-Time (Hybrid, or Remote)

– Reporting to the FIELDBOSS Director of Engineering

Job Overview:

FIELDBOSS is an innovative, versatile field service management solution, built on Microsoft Dynamics 365 and designed for elevator, HVAC, and specialty contractors. The organization is led by a team of Chartered Professional Accountants and Certified Microsoft Technology Specialists who have been providing the highest level of service in the Microsoft solution consulting industry since 1989.

Objectives:

- Maximize testing accuracy in all unit tests.
- Improve testing efficiency to ensure new and existing features are tested in a timely manner.




- Assist with the automation of test scripts.
- Maintain testing scripts and supporting documentation.
- Collaborate with team members to help improve testing processes.

Responsibilities

- Test new and existing FIELDBOSS features and processes.
- Test customer FIELDBOSS deployments when required.
- Conduct FIELDBOSS performance testing.
- Maintain and improve the FIELDBOSS test plan.
- Assist in the maintenance of the automated test processes.
- Setup and maintain test records in the test environments.
- Assist the FIELDBOSS Support team.
- Document FIELDBOSS test processes.

Why FIELDBOSS? By joining us at FIELDBOSS, you’re enlisting in a forward-thinking community, dedicated to helping our clients modernize their systems, improve profitability, and realize growth. As a dynamic senior consultant, you’ll ensure our clients can effectively capitalize on our all-in-one field service management solution, impeccable service, and dedicated, exciting work environment—all hallmarks of our FIELDBOSS culture.

At FIELDBOSS, we believe our biggest asset is our people. That’s why we offer comprehensive employee benefits, including:

- Competitive compensation
- Benefits package
- Career advancement opportunities

We are your strategic partners in change management, waiting for you to take the next step. To learn more, visit www.FIELDBOSS.com and follow us on LinkedIn!

📌 Dynamics 365 Software Tester (Toronto)
🏢 FIELDBOSS
📍 Toronto