Join Real Sports Apparel as the eCommerce Manager, leading the online store and memorabilia auction platform. You’ll be responsible for enhancing customer experience while driving digital revenue growth. This hands-on leadership role reports to the Director of Merchandise & Retail Operations. You will own the day-to-day operations of the digital commerce business, ensuring an exceptional fan shopping experience.
Key skills include digital merchandising, operational excellence, analytics, and customer experience management. Key Responsibilities:
- Own the Real Sports online storefront and auction experience
- Lead digital merchandising and seasonal promotional initiatives
- Analyze performance to improve conversion and revenue
- Develop a roadmap aligned with business and fan needs
- Partner with finance on forecasts and performance targets
Requirements:
- Proven experience in digital commerce leadership
- Solid analytical skills and performance reporting experience
- Expertise in site merchandising and customer experience
- Effective cross-functional collaboration skills
- Familiarity with eCommerce platforms like Shopify
Drive online success at Real Sports Apparel by enhancing digital commerce strategies and fan experiences.
📌 eCommerce Manager at Real Sports Apparel (Toronto)
🏢 MLSE
📍 Toronto